@VeryHelpers I tried to call several times, with the same issue, I couldn't get through. I understand due to staffing and covid effected the waiting times. I had the money to pay it, but i couldn't get through to you. I have been a good customer, I would like to think you appreciate that.
@VeryHelpers PLEASE HELP! I have had interest unfairly applied to my account, because I couldn't get through on phone or online to pay. I have spent literally over 5 hours queuing on the telephone trying to speak to someone that can help me... #customerservice
@VeryHelpers Hi Paul. I had a Buy Now Pay Later due for payment. The day it was due i tried to pay it, but was having trouble online (Internet was down) and couldn't complete the transaction. So i tried to phone to pay, queued for hours & then got cut off. since then interest has been applied