Mel_80

Truth hurts but restores faith

[Mel_80 @melvyn_80]

@_sribin_ @SBICard_Connect @SBICard_Connect I think the customer service feedback of how pathetic it is, is a common issue among customers. High time to change your team else you will soon lose potential customers.

[Mel_80 @melvyn_80]

@SBICard_Connect How can you guys be so careless in not bothering to call me. If you are not interested, let me escalate this to the next level.

[Mel_80 @melvyn_80]

@SBICard_Connect @aldrich2005in This is the worst customer service received from such a known brand.

[Mel_80 @melvyn_80]

@aldrich2005in Right said

[Mel_80 @melvyn_80]

@SBICard_Connect Is this the standard reply format which gets used to every time. Why can't you guys just call me.

[Mel_80 @melvyn_80]

@vaibhav0489 @SBICard_Connect Truly agree with you bro. Pathetic customer service. I have been struggling to put forth my issue but none are able to understand and provide resolution. No callback done as promised.

[Mel_80 @melvyn_80]

@SBICard_Connect I just keep waiting for your call. No one calls. In fact I get fraud calls, which I already highlighted.

[Mel_80 @melvyn_80]

@SBICard_Connect pathetic customer service. Your customer care team disconnects the calls if they can't provide resolution. Integrity breach. Very disappointing. Pls call me on 9004360550.

[Mel_80 @melvyn_80]

@SBICard_Connect I fail to understand that your team states that they will call me to discuss. Later I get a reply that all necessary information is shared. I am again stating that my issue is still not resolved and I need a resolution. Please have some sensible person call me.

[Mel_80 @melvyn_80]

@SBICard_Connect I got a call from this number stating he is from SBi and he can increase my limit.

[Mel_80 @melvyn_80]

@SBICard_Connect Call me between 10am - 11.30am

[Mel_80 @melvyn_80]

@SBICard_Connect No resolution provided yet. Received 4 calls. Same questions asked. Same answers provided. Pathetic understanding level of the social media team who calls me. No one does their homework before calling. All I have understood is that it's my fault that I did not have proof.

[Mel_80 @melvyn_80]

@SBICard_Connect Surely. Will remove the post once I receive a call from your complaints team.

[Mel_80 @melvyn_80]

Hey @AxisFinance, your "15-day" wait for a simple closure letter is a joke.
You don't need 2 weeks to click a button, you just want the 15 days of interest that come with the delay. Then release the letter on a Friday to grab more money. LAN: 0456PLA00216936
@AxisBank

[Mel_80 @melvyn_80]

@kalyanmishra1 @StarHealthIns Customer service is the worst. Pls do not set direct debit for deduction of premium. I had to struggle for 2 months to claim my refund in spite of me cancelling the policy.

[Mel_80 @melvyn_80]

@StarHealthIns Re:[## 15986184 ##] P/700017/01/2025/000171 - Cancel policy

Inspite of sending an email for cancellation and getting an acknowledgement, still the premium was debited.
Also, the customer care is incapable of handling queries.
Pathetic!
Need resolution asap!

[Mel_80 @melvyn_80]

@mymoneyview

Need help! I am unable to talk any human being on your ivr. Also, when an email was sent to your customer care with a reason and also requesting a call back, there is an automated email been sent with standard replies.

Pls call me. Loan ac 145942453693.

[Mel_80 @melvyn_80]

Team,
Despite furnishing all pertinent details to your team and receiving assurance that my issue would be addressed, I was astounded to find that the supposed resolution consisted of a cheque for Rs. 38 being dispatched to my mailing address.
Really disappointing!

[Mel_80 @melvyn_80]

@mymoneyview

Loan disbursed successfully however insurance amount also deducted which abruptly appeared at the end of the process. Need to get the insurance cancelled and money to be credited in my account. Please help. Have also marked an email to customer care.

[Mel_80 @melvyn_80]

@ola_supports Issue stands resolved. Thank you.

[Mel_80 @melvyn_80]

@ola_supports I had to pay cash, and also my wallet ola money was deducted from my account. I am unable to raise a request since it shows cancellation outstanding to be cleared which I do not have. Please advise. CRN: 7268558629