Is it just me or is the British Airways app and website getting worse and worse? Can’t even check in to a flight now on either the web or the app as keeps saying “page not found”. Cmon BA get your act together. @British_Airways
@BritiishAirway_ how do I claim my missing bags? Your portal says “Sorry, no flight/s have been flown in this booking reference”. Not really useful given flights were all cancelled & never took off.
@BritiishAirway_ when will the maddens stop. Trying to use your baggage portal regarding missing bags from yesterdays NATS issue and keep getting “Sorry, no flight/s have been flown in this booking reference.” Of course no flights have been flown. Everything is cancelled!
@BritiishAirway_ after the meltdown of your rubbish app, thank goodness for your human customer service and the good ol’ phone. Managed to get rebooked by actually talking to an agent. Now need to get bags back. Think I’ll play the lottery again.
@British_Airways your app is pathetic. Can’t rebook cancelled flight as it keeps saying “oops something went wrong”. Wow. British Airways at its finest. AGAiN.
Stuck at LHR due to NATs technical issues & trying to rebook cancelled BA flight. No customer service & BA app as useful as a chocolate teapot. @britishairways
@Dyson Hi. How do I contact you? Is there a number to call? I’ve already described the issue above. Can you contact me to arrange a technician to visit? Tx
@Dyson anyone else experiencing poor service from Dyson? Can’t get through to their support team by phone or otherwise. Have tried to tweet them but only get marketing folks responding. How is it that this premium brand has gotten so bad??
@AskDyson been trying to contact Dyson for a week now but can’t get through on the phone due to customer operational challenges. This is really poor service from a premium brand. And their Ask Dyson chat bot is totally useless as can’t put me through to a human being!!
@AskDyson I don’t have what’s app and don’t want to use this as a means to contact you. I need support for my Dyson v11 that is refusing to power on despite it having 100% battery charge. Can I get a technician to visit please.