Placed an order 1 month ago and haven't received my order or a refund @LancomeUSA
The tracking always links to UPS, and I NEVER receive any calls or emails that they have trouble delivering my order.
@LancomeUSA representative told me that was nothing they could do. I had to wait until Deliver-it returned the package to them and then got the refund. The status on Deliver-it site is "returned"