8th week with a broken fridge. I have no more words...how can people be so uncaring to think it is ok to treat customers like this? #SearsSucks#DontBuyKenmore@Sears@searscares
Another week ends with a broken fridge. That makes 7 Monday-Friday’s that Sears could have provided service and fixed my 3 year old Kenmore Elite fridge. #SearsSucks#DontBuyKenmore@searscares@Sears@kenmore
Day 45 with a broken fridge. 12 more days to go until the repair person comes. Sears social media team might care but clearly their repairs dept doesn’t. #SearsSucks#DontBuyKenmore@searscares@kenmore@Sears
@searscares Thank you. I still feel that living with a broken fridge for 43 days and being asked to wait another 14 is unreasonable. I hope you have some pull in getting someone out here.
Why does Sears think that it’s perfectly reasonable to leave me without a fridge for 2 months and consider that fulfilling their warranty obligation? #SearsSucks#DontBuyKenmore@Sears@kenmore
3yr old Kenmore Elite French Door fridge died on 9/10. Sears 1st appt? 10/5. On 10/5, they came, confirmed they needed to replace the condenser. Next available appt...11/6. How is that ok??? #SearsSucks#DontBuyKenmore@Sears@kenmore