@IFTVofficial Hi @IFTVofficial I am in the second photo with my son. Would be grateful if I could get a high resolution photo as would love to print and hang up on the wall. Please let me know. Grazie!
@DanMacPherson@Qantas And given you have a public profile it will be undoubtedly sorted quickly. Meanwhile I'm now 19 days without my bag with my children's xmas presents in it thanks to @Qantas who still can't tell me where it is.
@Qantas how many more tweets and how many more days without a bag (now 11) before you ask me to send a DM to sort out my missing bag? The 7 different customer service people I have spoken to on the phone have given me contradictory advice and haven't been able to help me
@AleNozza@Qantas Same thing happening with me. I got contradictory advice about where my bag is. When they say they are checking with the baggage department I'm not sure that's the case
@JimmyNeesh@Qantas Hi @Qantas why have you not responded to any of my DMs yet @JimmyNeesh gets a reply within 2 hours? I'm sure he's a good bloke but it's been 10 days since my bag went missing with my kids xmas presents and you still can't tell me when i'm getting it back
@PolarSciBec@AntarcticSF@Qantas What could be better is @Qantas getting the basics such as people's luggage not being misrouted and then being completely unaccountable and incompetent in locating it and returning it.
@Qantas As a New Year's Resolution maybe you can return my bag with my children's xmas presents and in doing so stop providing contradictory advice about where it is and having your staff tell me they will call me back and then not doing so (now 5 times).
Hi @AirNZMedia more than happy to switch my allegiance if you can locate my bag at Auckland Airport and put it on a plane to Rotorua. Qantas doing nothing to help. Let me know
Hi @AirNZMedia more than happy to switch my allegiance if you can locate my bag at Auckland Airport and put it on a plane to Rotorua. Qantas doing nothing to help. Let me know
Hi @Qantas after speaking to 5 different people today all that's managed to be achieved is the World Tracer website has been changed by one of your staff for the luggage to be delivered to permanent address in Oz, rather than where we are in NZ for next 2 weeks. Do better please
Hi @Qantas after speaking to 5 different people today all that's managed to be achieved is the World Tracer website has been changed by one of your staff for the luggage to be delivered to permanent address in Oz, rather than where we are in NZ for next 2 weeks. Do better please