@SJRHtoday So thoroughly disappointed with your level of professionalism and follow through. My mother has been waiting over 8 hrs for an ambulance at Dobbs Ferry. She is ill, awaiting transport to a facility for a procedure. She’s 97 years old.
@Friedrich_AC@friedrich_ac please make more reliable products, make the warranty actually mean something, and confirm the quality of the repair shops you refer people to - the one shop that responded never showed. Shameful.
@Friedrich_AC@friedrich_ac not a single repair shop in the entirety of Westchester County NY. Spent 2+hrs on hold with corp office in San Antonio to no avail
@Friedrich_AC@Friedrich_AC apparently your products today are not so well built. My 95 yr old mom trusted @friedrich_ac 2 yrs ago and spent 800, figuring it was a worthwhile purchase. It died this spring after less than 2 full yrs.
@LCMullinsWINS Your openness and professionalism during such tragedies help us struggle toward healing. Thank you for taking on the hard job of telling this story, and for letting us hear today the impact on you.
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