@FlySWISS#poorcustomerservice Our bags did not make our connection from to Chicago and our #apple airtags show them sitting in the airport in Zurich. We have only received an automated email from you. No update on when we might get them back!
@FlySWISS@DelphineRNoah I'm in the same boat in that my bags did not make it to Chicago. My airtags show that the bags (3) are in Zurich at the airport. I've received only an automated email - there is nobody to talk to. Very frustrating.