Matt Grotenstein

Founder & CEO @ Performance Localization

[Matt Grotenstein @mgrotenstein]

Check out my AI-generated headshot from https://t.co/kesQoCfNhe!

https://t.co/KV94c9p1ki

[Matt Grotenstein @mgrotenstein]

@AdamSandler 20 year ago I walked into @Starbucks @LincolnCenter. I was a student @FordhamNYC at the time. I was late for class & stuck behind @AdamSandler on line. He saw I was starting to sweat, put his arm around me, stopped everything, & bought me my coffee. The world needs more of that.

[Matt Grotenstein @mgrotenstein]

@AirbnbHelp You say that but I’ve been waiting since 7/8 for a refund that you approved but the status has been siting at “waiting to be sent” for two months. I’ve messaged support 32 times and not a single person has reached out to help.

[Matt Grotenstein @mgrotenstein]

@AirbnbHelp been trying to reach someone in customer support since July about a reservation that was canceled due to Covid. The refund was approved on 7/8 but has yet to be sent. I’ve messaged customer service over 30 times and no one ever responds.

[Matt Grotenstein @mgrotenstein]

@Grubhub_Care your Support 4 Supper promo lost us as a customer. Making restaurants pay for your promos at a time like this is bad business, especially when DoorDash is eliminating fees. Boo!

[Matt Grotenstein @mgrotenstein]

@Grubhub your Support for Supper promo is plain wrong. Making restaurants pay extra for your promo when DoorDash is eliminating their fees. Booo

[Matt Grotenstein @mgrotenstein]

@Grubhub_Care your Supper For Support promo is plain wrong. Making restaurants pay for your promo when DoorDash has eliminated fees. You just lost a customer.

[Matt Grotenstein @mgrotenstein]

Hey @united see how @Starbucks is reacting to the incident in Philadelphia. That’s how how you do it. Take notes.

[Matt Grotenstein @mgrotenstein]

@VirginAtlantic Hi Virgin My wife and I are flying from Heathrow to Boston today. Booked the trip through Delta but Delta is telling us it’s operated by you. However, your website can’t seem to find us and the confirmation number I have does not work on your site. Please help.

[Matt Grotenstein @mgrotenstein]

Great article on Soshio's @soshiolize partnership and upcoming presentation @adtech with @CBIG_Consulting - http://t.co/K9BcWlXc52

[Soshio @soshiolize]

Soshio among "100 most promising big data companies" says CIO Review http://t.co/72duHFVgOV

[Matt Grotenstein @mgrotenstein]

Great article powered by Soshio: http://t.co/OhZb3wPzrx

[Matt Grotenstein @mgrotenstein]

Interesting article
http://t.co/wXby1RD3YY

[Matt Grotenstein @mgrotenstein]

Crowning the dragon http://t.co/wXby1RD3YY

[Matt Grotenstein @mgrotenstein]

Some press from our event this morning in Hing Kong:

http://t.co/yA5MgksAh7

[Matt Grotenstein @mgrotenstein]

So honored to be heading off to Beijing and Hong Kong to represent Soshio as CEO. Looking forward to Michael Smith's presentation to the AM…