ये मैसेज मुझे बिलासपुर डिवीजन (छत्तीसगढ़) से आया है जिसमें बुकिंग क्लर्क को दोषी बताया गया है या उसके खिलाफ एक्शन लेने का बोला है और टीटी के खिलाफ कोई एक्शन नहीं लिखा है, जब मेरी शिकायत टीटी के साथ दुर्व्यवहार के लिए थी ना कि बुकिंग क्लर्क के खिलाफ। बुकिंग क्लर्क से मानवीय त्रुटि हो गई और हमने उसका जुर्माना भी रेलवे को दे दिया। लेकिन रेलवे के टीटी को किसने अधिकार दिया कि वो किसी यात्री से दुर्व्यवहार करे या उसे अपमानित करे...
रेलवे ने अभी तक मेरी शिकायत पर कोई कार्यवाही नहीं की है, 2 सप्ताह पहले मैंने TT के दुर्व्यवहार की शिकायत की थी लेकिन अभी तक TT के खिलाफ कोई कार्यवाही नहीं हुई है, बल्कि TT के खिलाफ कार्यवाही करने की बजाय रेलवे ने बुकिंग क्लर्क के खिलाफ कार्यवाही की है (जिसका स्क्रीनशॉट संलग्न है), मुझे ऐसा लगता है कि रेलवे TT को बचाने की कोशिश कर रहा है, जिसका कारण मुझे नहीं पता, हो सकता है कि वह TT (श्री अशोक कुमार यादव) बहुत बड़े लोगों को जानता हो, इसीलिए शायद उसके खिलाफ कोई कार्यवाही नहीं की जा रही है। मेरा भारतीय रेलवे से एक सवाल है, क्या अपने यात्रियों के साथ ऐसा व्यवहार करना, और दुर्व्यवहार करने वाले रेलवे कर्मचारी को बचाना और प्रोत्साहित करना, और उस कर्मचारी को फंसाना जो किसी बड़े व्यक्ति को नहीं जानता है, यही तरीका है।
@AshwiniVaishnaw@RailwaySeva@RailMinIndia@GMSECR@DRMBilaspur@RailMadad@avadheshtrived3@srdcmraipur@timesofindia@DainikBhaskar@JagranNews@IBC24News
@AshwiniVaishnaw@narendramodi https://t.co/adXIafziXf
Sir I had filed a complaint it has been 1 week their is no action has taken yet as a Indian citizen I want a serious action I have tagged you in my tweets but no action has taken. Please take some serious action
My sister was travelling by train no. 12549. There was a mistake in her name and gender in her ticket (name and gender) which was done by the railway employee who had booked her Tatkal ticket from the ticket counter. When the TT (Mr. Ashok Kumar Yadav) came to check the ticket, he said that there is a mistake in the name and gender in your ticket, you will be fined and he told me a fine of Rs. 2500. Then my sister said that this is the mistake of the railways, I had filled the Tatkal ticket form correctly (the form is attached here), then he started misbehaving and rudely said that uneducated people like you should not travel in 2nd AC and you should not even be born in India. And said that when you do not know how to fill the form then why are you travelling in 2nd AC. This is my question to the Indian Railways and Mr. Ashwini Vaishnav is the right way to treat your passengers and to take fine for a mistake which he has not committed. My sister has suffered mental trauma due to the behaviour of the TT and his rude talk as she has two children with her. Who is responsible for her condition? I want forgiveness from that TT whose name is Ashok Kumar Yadav (Raipur Division) for his misbehaviour. @indianrailway__
Subject: Demand for Apology from TTE Ashok Kumar Yadav for Misbehavior and Mental Harassment
Respected Sir/Madam,
I, Neeraj, I’m writing to express deep disappointment and anger regarding the unacceptable behavior of TTE Mr. Ashok Kumar Yadav towards my sister during her recent train journey.
Despite being polite and cooperative, my sister (Sandhya Dubey) was not given a chance to explain her situation. Mr. Ashok Kumar Yadav issued a challan without justification, and worse, insulted her publicly in front of the entire coach. She was traveling alone with her two small children — this act of public humiliation amounts to mental harassment and misuse of authority.
What pains me more is that Mr. Yadav, despite being an Indian citizen and a public servant, showed no empathy or respect towards a woman traveling alone with children. As a government employee representing Indian Railways, his behavior reflects very poorly on the values we expect from our system.
This entire incident disturbed me so deeply that I suffered a panic attack due to migraine and have been unable to rest since. Is this the kind of treatment ordinary citizens deserve?
The brief incident was follow below:-
My sister was travelling in train no. 12549. There was a mistake in her name and gender in her ticket (name and gender) which was done by the railway employee who had booked her tatkal ticket from the ticket counter. When the TT (Mr. Ashok Kumar Yadav) came to check the ticket, he said that there is a mistake in the name and gender in your ticket, you will be fined and he told my sister a fine of Rs. 2500. Then my sister said that this is the mistake of the railways, I had filled the Tatkal ticket form correctly (the form is attached here), then he started misbehaving and rudely said that uneducated people like you should not travel in 2nd AC and you should not even be born in India. And said that when you do not know how to fill the form then why are you travelling in 2nd AC. My sister has suffered mental trauma due to the behaviour of the TT and his rude talk as she has two children with her. Who is responsible for her condition? I want apology from that TT whose name is Ashok Kumar Yadav (Raipur Division) for his misbehaviour and also for the fine he took from my sister in which the railways is at fault. And even after we complained, neither the police nor any RPF officer came. My sister told me that the passengers who were with me said that this TT (Ashok Kumar Yadav) always behaves like this with the passengers, and they also told me that many people have complained against him, but till now this TT is on his duty and is misbehaving with the passengers. I would like to say one thing that the TT who comes with more revenue or fines, even if he misbehaves with so many people or uses abusive language, that TT is good, that is why perhaps till now no action has been taken against Mr. Ashok Kumar Yadav.
I request the concerned authorities to:
1.Take strict disciplinary action against Mr. Ashok Kumar Yadav.
2.Ensure a formal written apology is issued to my sister.
3.Remind railway employees of their duty to serve citizens with compassion, not humiliation.
We are proud to be Indians — but such incidents shake our trust in public institutions. I hope appropriate steps are taken promptly to restore that faith.
PNR:- 6453805569
@RailMinIndia@AshwiniVaishnaw@DRMBilaspur@RailwaySeva@drm_raipur@narendramodi@GMSECR
@drm_raipur where is my apology
We do reservation in 1sr or 2nd AC for more privacy and safety but railways don't care about that their TTE are misbehaving with passanger
Charging fine for mistake done by railway employees and when we registered complaint their is no action.
@RailwaySeva@drm_raipur@drm_raipur where is my apology
We do reservation in 1sr or 2nd AC for more privacy and safety but railways don't care about that their TTE are misbehaving with passanger
Charging fine for mistake done by railway employees and when we registered complaint their is no action.
As a Indian citizen I'm asking to Indian railways
That did I get my apology or not It has been 5 days I have complaint about TT RUDE BEHAVIOUR but my call was closed without taking any action https://t.co/8hULZwpXFv Form that day I'm I am begging to Indian railways for apology.
@RailMinIndia https://t.co/8hULZwpXFv
Please take action on my complaint
Nowadays TT behaviour of Indian railways are so rude and they start misbehaving with passanger I have complaint but their is no action has been taken by railway @drm_raipur please take some action
@RailMinIndia https://t.co/8hULZwpXFv
Please look at my problem ASAP and take action it has been 5 days I haven't received any kind of update regarding my complaint