I have a missing luggage @CebuPacificAir and when I tried to reach out to your live agent via messenger, suddenly the “agent” turned into a bot again.
Then after connecting to a second one, we haven’t even started talking and it was already saying we have resolved the issue? WTH
@CebuPacificAir Hello, just received an SMS that my flight has been rescheduled to another day. Can I know who can I to reach out to why my flight has been rescheduled?