Singer // US since 1999 // Rose❥// Guitar Martin // Shabby Chic //Worship//EarlGrey// おやぢギャグ // AMNOS! // Keep Calm and Carry On // NY // Oregon // Hawaii//
I ordered replacement #amex card while I am in Tokyo, yes I received the new card successfully after a week. Thanks! They changed my (residency) address to Japan where I am temporary staying at, means just visiting… and notified me so and so insurance terminated… mm? Hello?
OK received many DMs…
Here is our case, Paychex changed service rep along with raised process fee doubled without notice, negotiate for a few f* months, finally promised us to back to the previous deal. AND of course they lied and still charged us double, sent claim, ignored.
I keep sending emails, left phone message, no reply. I understand they try to promote paychex flex or anything everything online. Is our service rep AI or real person? let’s see if they reply or ignore again. No issue the past over 10 yrs till now :-/ so sad.
@mic_ny Good morning. We are happy to help. Can you please direct message us with additional info? We'll need your full name, business/employer name, client ID#, contact info, and any other details about your concern. Thank you ^Laura
All of sudden, service rep changed, double the processing fee without notice (even though we have less people), we belived @Paychex support micro/amal biz. So disappointed.