@stratstonemini Derby have been in possession of this vehicle inspection since 24/01/23, alloys were powder coated by them as part of the purchase agreement @MINIUK https://t.co/VEafvwwT0i
Another 2 wks of none engagement from @stratstonemini Derby then a random email from Robert Hamilton Head of Business at 2140 hrs following a post on social media @MINIUK would you care to comment on this ?
@stratstonemini have now removed all references to the motorist ombudsman from their website . Like screen shots are not a thing. @MINIUK would you care to comment on this ? a verified main dealer franchise misrepresenting and now not providing ADR support via Motorist Ombudsman
Motorist ombudsman just informed me @stratstonemini Derby are not registered with them even though they state they are on their website @MINIUK would you like to comment on this ?
@MINIUK how can Mini Derbyshire front of house manager Jessica Atkinson not reply to a customer after having video evidence provided by Williams Mini Stockport for over 3 weeks of damage they have created ? Further, how can @MINIUK customer complaints not reply for over 7 days
@MINIUK how can Mini Derbyshire front of house manager Jessica Atkinson not reply to a customer after having video evidence provided by Williams Mini Stockport for over 3 weeks of damage they have created ? Further, how can @MINIUK customer complaints not reply for over 7 days