@thomas_hynes Hi Thomas, thanks for your post. We're sorry to hear about the issue with your MINI - we can understand your concerns. Please can you DM us with your case number so we can look into this for you. We'll do our best to help where we can.
@SPLofthouse Hi Stephen, we're sorry to hear about the fault with your MINI. We'll be happy to look into this for you please DM us with your full name, phone number, VIN number and a bit more information.
@dysfuctionalbpd Hi Ashleigh, we're sorry to hear you've had a puncture and you're facing delayed assistance. Please DM us with your registration, full name and contact number, we'll help where we can.
@Jasperj30Mel Thanks for your inquiry. So, we can look into this further for you. Please DM us with your full name, phone number and a bit more information.
@JamJam77828 Hi Jim, we're sorry to hear about the media experience on your new MINI Cooper - we can understand why you'd be frustrated. Please DM us with your VIN, full name and phone number and preferred MINI Centre, and we'll arrange for you to be contacted.
@s4vv4300 This isn't the experience we want our customers to have, Steve. Please send us a DM with your VIN along with your email address, contact number, name of the Approved MINI Centre involved and a little more information on the issue - we'll be happy to help where we can.
@ImTimJClaydon Hi Tim, thanks for your message. This isn't the experience we want for our customers - we understand your disappointment. So, we can look into this for you drop us a DM with your phone number, VIN along with some more information about what has happened.
@JamJam77828 We can appreciate your disappointment, Jim. If you'd like to discuss this further with us, about what's happened, please drop us a DM with your VIN, phone number and full name along with some more information.
@SarahJonesefxl Hi Sarah, congratulations on buying a MINI. Please can you DM us with the seven digit order number. Once we have this we can look into this for you.
@phofstad Hi Phil, we're sorry to hear about your experience - we can understand how frustrating this must be for you. So we can look into this, please DM us the MINI Centre you visited and your contact number. We'll be happy to look into this with the Sales team there.
@Stephalar0310 Hi Stephalar, this isn't what we like to hear from our customers. Please DM us with your VIN along with your full name, contact number, email address, name of the MINI Centre involved, and a little more information on the issue - we'll be happy to help where we can.
@icharliecollier Hi Charlie, we're sorry to learn about your families experience - this must be very upsetting. Please DM us the VIN and your phone number, we'll arrange for you to be contacted. If you need to speak to someone urgently, please call our Customer Service Team on 0370 5050 160.
@bevcoates Hi Bev, we're so sorry to hear about the issue with your MINI and how it's making you feel - and we can understand your disappointment. Please PM us with your VIN, contact details and the name of the Centre you visited. We'll make every effort to assist you as best we can.
@Jasperj30Mel Hi Mel, thanks for your interest in the MINI John Cooper Works! All-season tyres are not available as a factory option or through the MINI Store. You'll need to purchase them through your local MINI Centre after taking delivery of vehicle. Please DM us for more information.