Michael Ringman

CTO @ibex | Committed to Customer Service Excellence | Passionate About Creating Omnichannel Opportunities | Advocate of Seamless IT & Digital CX

[Michael Ringman @michael_ringman]

Why Purpose-Built AI Infrastructure Is Critical For Scaling Agentic AI via @forbes https://t.co/dXTaeQ9Ca1

[Michael Ringman @michael_ringman]

5 Ways AI Will Transform The CX And Call Center Industry In 2026 via @forbes https://t.co/gGSdYyQBfI

[Michael Ringman @michael_ringman]

https://t.co/0XsDXDiOzm

[Michael Ringman @michael_ringman]

From Expense To Asset: How Today's AI Investments Can Save You Money via @forbes https://t.co/3rXGsoEBCI

[Michael Ringman @michael_ringman]

19 Practical Ways To Reduce AI’s Environmental Impact via @forbes https://t.co/jHj4EHdyzl

[Michael Ringman @michael_ringman]

What should be more important for your company than AI? How about leveraging innovation to drive your company's sustainability for a better tomorrow? Here is my take:
https://t.co/VZXPHV9TD0

[Michael Ringman @michael_ringman]

AI, AI, AI... it's not the only thing CIOs need to do to keep pace. There is still the business transformation and running a sustainable company. Read my pointers below...
https://t.co/rQnBDIux4M

[Michael Ringman @michael_ringman]

The Anatomy Of The Modern CIO via @forbes https://t.co/N3hboUGfor

[Michael Ringman @michael_ringman]

Better Workplace Inclusivity Through Technology: Practical Strategies via @forbes https://t.co/UIq5Tp3CCB

[Michael Ringman @michael_ringman]

How To Smartly (And Safely) Leverage GenAI In Business via @forbes https://t.co/f9dlDdVdQS

[Michael Ringman @michael_ringman]

Trust and Transparency: Consumer Expectations and Concerns in the GenAI Era https://t.co/I2WFW1Q9E3

[Michael Ringman @michael_ringman]

Expectations vs. reality: GenAI in the workplace by @michael_ringman https://t.co/96jiQjdwLc via @CustomerThink

[Michael Ringman @michael_ringman]

How Much is Too Much? Navigating the Fine Line With AI-Driven Personalization by @michael_ringman https://t.co/KzbaIaM5sv via @CustomerThink

[Michael Ringman @michael_ringman]

Generative AI-Driven Customer Journeys: How To Optimize The CX Life Cycle via @forbes https://t.co/Xt4mh1YprS

[Michael Ringman @michael_ringman]

Leveraging a Design, Build, Deliver Approach to Achieve CX Excellence by @michael_ringman https://t.co/XwPEs6NADW via @CustomerThink

[Michael Ringman @michael_ringman]

Council Post: Building Consumer Trust In The Age Of Generative AI Personalization https://t.co/5KIEHEvSTr

[Michael Ringman @michael_ringman]

Council Post: 20 Ways SMBs Can Leverage AI To Elevate Their CX https://t.co/WfVMU4CcHn

[Michael Ringman @michael_ringman]

The Rise of Emotionally Intelligent Bots by @michael_ringman https://t.co/kGXBxcM5ka via @CustomerThink

[Michael Ringman @michael_ringman]

Seizing Opportunities: Why Companies Should Invest In Technology Resiliency via @forbes https://t.co/2mAqZ3EUjy

[Michael Ringman @michael_ringman]

Preventing Hallucinations In Generative Artificial Intelligence via @forbes https://t.co/DfCoNEXvhV