Khaleesi Michaela

Life is short so live it your way

[Khaleesi Michaela @michaelameerkat]

@virginmedia As per the link you sent, I do not find compensation of a measley £9.76 per day if this hell lasts over two days useful. Utterly unacceptable. We will be changing provider. Loyal customer for 8 years now going.

[Khaleesi Michaela @michaelameerkat]

@virginmedia internet has been down two days. We rely on it for working at home with caring responsibilities. If this is not fixed by this evening we will be changing provider. The estimated fix time has changed twice. Nothing is being done!

[Khaleesi Michaela @michaelameerkat]

@virginmedia Can you please reply once you have this update from the onsite team? If you don’t know the cause of the issue, what’s being done and it’s taking ages to obtain an update, you can’t possibly know when it will be fixed or even that there is a team onsite.

[⭕Vi❌Veri❌Veniversum❌Vivus❌Vici @NiceoneBruvaa91]

@virginmedia @gabore9 Any chance of issuing a short statement addressing the outages in the UK? For those of us that work from home and have managers to report to?

[Shinjiokii @Shinjiokii]

@virginmedia this is honestly stupid, you’ve got 🐐 in your name and this is nothing to what you are claiming to be, 3 days without internet is expected now, my family is trying to run a business from our house and this is impossible without connection, can you please (1/2)

[Sam @SP09622]

@virginmedia @NickSaunde57931 This is just embarrassing. Over 30hrs with no internet or landline connection. Every status update with estimated fix time is updated later as it passes. Get your shit together virgin and quit feeding us bollocks in the meantime.

[Khaleesi Michaela @michaelameerkat]

@virginmedia The estimated fix has been changed four times already, what is to say it won’t be changed again? You also haven’t said the cause? Other affected customers didn’t cause a ‘knock on’ affect which created this? It is your responsibility. This is unacceptable.

[Khaleesi Michaela @michaelameerkat]

@virginmedia You mean the post code? Post code is KT82QN. At first it said it would be fixed yesterday, then 11am today, then 5pm today and now says 12pm tomorrow.

[Khaleesi Michaela @michaelameerkat]

@Lights4fun trying to order on your website but the only delivery option is next day for £6.99. Why can’t I select the standard?

[Khaleesi Michaela @michaelameerkat]

@virginmedia Awful. Another day of no service for 3.5 hours. This is happening all the time now. No compensation received but lots of disruption and needing to use my 4G for working. If this continues I’m going to have to leave.

[Khaleesi Michaela @michaelameerkat]

@virginmedia Your website says broadband in our area is fine. When I test it says there’s an issue in the area but nowhere to log the loss of service or receive updates. How can I register this? Outages everyday for the last week you need to fix this.

[Khaleesi Michaela @michaelameerkat]

@virginmedia Do you have someone working on it currently? Work seems to have stopped for the weekend. To top it off you’re putting prices up by £7 a month from April… for what? No internet for several days and bad speeds. How can you justify with such a bad service.

[Khaleesi Michaela @michaelameerkat]

@virginmedia no internet since Thursday in KT8. Your website estimated Friday for a fix and now says Monday 20 Feb 10am. Why is it taking 4 days to fix this? We pay enough to have someone working during the weekend to fix it.

[Khaleesi Michaela @michaelameerkat]

@Sam4God any excuse to play Disney Emoji Blitz ✨

[Khaleesi Michaela @michaelameerkat]

@LakelandUK The Kingston Upon Thames store

[Khaleesi Michaela @michaelameerkat]

@LakelandUK are your stores open this bank holiday Monday?

[Khaleesi Michaela @michaelameerkat]

It will be my sisters first time in Disney and we are celebrating a birthday. I hope we haven’t lost out on restaurants we have dreamed of and there’s some Disney magic left 😭🤞people save a very long time to go and it’s important this is handled better!

[Khaleesi Michaela @michaelameerkat]

@DLPHelp @DisneylandParis booked direct in Feb for a Disney hotel in October. All communication including website said wait 60 days to book restaurants. Only 8 available and found out people can book up until a year. Why was this not communicated?

[Khaleesi Michaela @michaelameerkat]

@OfficeShoes Many thanks that’s really helpful! Thought I better check 😂

[Khaleesi Michaela @michaelameerkat]

@OfficeShoes I’m really confused by your sizes! Every time I go to size 5 it says office girl. Is that children? Do you not do women’s size 5 in these sandals? https://t.co/t5tqx9VHhF