Sandy Dakofsky ✪

Senior Staff @secondfiapp | Building self-custody finance for spending, trading, earning & saving | You stay in control

[Sandy Dakofsky ✪ @michaelgalaxia]

https://t.co/82OhdJ09ep

[MillennialFalcon @224osk]

@secondfiapp WHERE IS MY FUCKING MONEY !!!!!!!

[Sandy Dakofsky ✪ @michaelgalaxia]

@224osk @224osk Hello, The migration tool is now live, and we’ve already shared a video guide to help you through the process.

If you need any clarification or have trouble understanding the steps, feel free to reach out for assistance.

[Sandy Dakofsky ✪ @michaelgalaxia]

@KevinKi51885335 Hi Kevin — The recovery tool is now available.

Our focus is on making the recovery process as clear and straightforward as possible. If you need help understanding the steps or have questions about the process, feel free to reach out for guidance.

[Kevin Nolan @KevinNolan47245]

Can anyone help with redeeming midnight?
Getting these messages

[Sandy Dakofsky ✪ @michaelgalaxia]

@KevinNolan47245 @KevinNolan47245 Hi. Support is already available for this. Please DM me so I can guide you through the process.

[SecondFi @secondfiapp]

🛡 Migration Tool Update

The next version of the wallet migration tool is now available. Update the existing SecondFi application through the official app store on your device.

What's new in this version:
- Wallets that have ADA delegated to a stake pool but do not hold sufficient ADA to cover network fees can now be migrated.
- SecondFi will cover the network fees for these migrations.
- Staked balances now show in the portfolio balance.

If your balance previously showed zero:
- You should now see your staked balance reflected after updating.
- If you have ADA delegated to a stake pool, you still need to migrate.
- There is no need to add funds to your wallet.

Where to migrate
- Migration takes place within an updated version of the official SecondFi application you already have installed, or the official SecondFi browser extension.
- There is no separate migration application, no standalone migration website, and no new application to install.

Our official channels are @secondfiapp and @secondfi_jp on X, and https://t.co/bKfl8SK9D2.

[Sandy Dakofsky ✪ @michaelgalaxia]

@chepito892 Based on the current migration guidance, eligible users should be able to access the migration process through the official app. Wallets affected by a security-related issue may have a different recovery process available. Need help getting started? Just shoot me a DM

[Sandy Dakofsky ✪ @michaelgalaxia]

@triton_pt51 Hi, this issue is still affecting some users.

SecondFi has stated that its recovery team is assisting users impacted by the incident and has advised affected users to submit a recovery claim.

If you’re affected and need help understanding the process, feel free to reach out.

[Sandy Dakofsky ✪ @michaelgalaxia]

@zack_lethanh @zack_lethanh Hi Zack, This is taken care of already. Reach out and I’ll walk you through everything.

[VyomSena @GandeevN]

@secondfiapp What about the people who lost some or all of their ada during the June hack? I already have the ticket submitted.

[Sandy Dakofsky ✪ @michaelgalaxia]

@GandeevN Hello, If you’ve already submitted a support ticket regarding ADA affected by the June incident,please keep your ticket or reference number handy.

Cases may need to be reviewed individually, so processing and any updates may take some time. Feel feee to follow back and send a DM

[Sandy Dakofsky ✪ @michaelgalaxia]

@iamMohebb Support is already available for this. Please DM me so I can guide you through the process.

[Sandy Dakofsky ✪ @michaelgalaxia]

@BrianPrabhuted @BrianPrabhuted Hi — Support’s already up and running. Got a question or need help? Just let me know

[Michi Sniper @michi_sniper]

@secondfiapp when will be solved this?

[Sandy Dakofsky ✪ @michaelgalaxia]

@michi_sniper Midnight has confirmed that NIGHT tokens that thawed during the temporary redemption pause remain redeemable.

If you were affected as a SecondFi user, please follow the security guidance provided by SecondFi

For clarification on the redemption process, feel free to reach out

[Sandy Dakofsky ✪ @michaelgalaxia]

@chepito892 SecondFi has indicated that the asset-recovery process is separate from the migration process, so keeping the original app and wallet information available may be important while you wait for further instructions.

If you’d like, i can share more details and I can help point you

[Sandy Dakofsky ✪ @michaelgalaxia]

@chepito892 @chepito892 Hi there, sorry you’re dealing with this. If your balance, migration, or recovery options aren’t showing in the app, it may be best to avoid making further changes to the wallet for now.

[Sandy Dakofsky ✪ @michaelgalaxia]

@YeniseyBozok Hi, sorry you’re still seeing a zero balance. For now, it’s best not to make any further changes to the wallet. Please double-check that you’re viewing the correct wallet and that the migration was completed with the original wallet address. Please reach out to us directly.

[midu @midu97647902]

@JasonLiang_Web3 @secondfiapp Hi, I restored the wallets using Lace and SecondFi web extension is uninstalled! I use https://t.co/OsqYYj1ZGq to redeem to my eligible destination addreses but I still get below message.