👋I want to provide a direct update on the ongoing incidents. While we saw signs of recovery yesterday, we’re unfortunately seeing performance worsen again today across the Dashboard, Designer, API, and form submissions.
Our team is all hands on deck and treating this with the highest urgency. We’re on a live incident bridge with our backend database provider, who is actively working to resolve a bug on their end. We’re also running multiple workstreams in parallel to stabilize the platform and reduce system load:
➡️Working closely in a live video call with our database vendor to identify root cause and move quickly on fixes.
➡️Shifting resources to reduce pressure on core systems.
➡️Exploring additional application-level optimizations.
➡️Temporarily pausing new user signups and disabling the Webflow Marketplace to prioritize stability for existing users.
What’s next:
We’ll continue sharing hourly updates on https://t.co/sGfyH1JWl3, with the next update scheduled within the hour. We’re committed to keeping you informed and addressing this with full urgency.
We know how disruptive this is for you and your clients, and how important consistent, transparent communication is. Thank you for bearing with us, we’ll keep pushing hard to get back to full stability