Michael Mills

Co-Founder & Chief Strategy Officer - Neota Logic - on Twitter @neotalogic

[Michael Mills @michaelmillsny]

@XfinitySupport Any word on this problem?

[Michael Mills @michaelmillsny]

@XfinitySupport CNNGo on Xfinity stream repeatedly gets stuck on the black commercial break screen. Sometimes after the break audio will resume but not video. The only fix I have found is to close the channel and reopen. I do not see this on MSNBC. Suggestions? Thanks. 94574 CA

[Michael Mills @michaelmillsny]

Not with other channels.

[Xfinity Support @XfinitySupport]

@michaelmillsny Hi there! Thank you for reaching out about the issues you're seeing on CNNGo. Are you noticing this issue with any other channel? -StephanieK