Microsoft Teams is backed by a $3 trillion dollar company, yet my audio still randomly goes out and it crashes at random times. Larger technical teams and more money does not automatically equal a better product.
Competition produces better products, Skype was king of digital calls until Discord came along, although Microsoft Teams still dominates the coorperate world.
You don't need to be as big as Microsoft to create a successful SaaS product, let customer feedback drive your product development roadmap instead of company stakeholders.