@ANZ_AU terrible customer service. One of your agents hanging up after 30 minutes on hold. Being passed around the houses for months to try and sort Apple Pay on my Watch from overseas. Absolutely infuriating. After being a customer for 30 years I think it’s time to move banks!
Have currently been on hold to @Qantas for 3 hours and 15 minutes, still waiting on a refund which was supposed to be processed 6 weeks ago. Absolute madness… @Qantas surely you can bring on some more staff to support during this time? Over 3 hour wait times is unacceptable.
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NEVER EVER USE @JamTransfer. absolutely the worst customer service I have ever received. I’ve had to email for two months to get a response on my the amount of my refund. They’ve also changed the refund time period to 180 days.... it’s like banging my head against a brick wall!!!