@waitrose This month it was the free Dorset Cereals, last month the free No.1 Truffles. Seems to be a reoccurring occurrence because of the item being free. The loyalty offer worked much better when a money off shopping voucher was offered rather than a free product which is always OOS
@waitrose I do appreciate the free gift for being a loyal customer, I really do. But every time we come to any of your stores to get them, the shelves are bare. What's the point in offering gifts for loyalty if you never have enough to go around? Disappointed again...
Got to say that yesterday was the first time I have had terrible interaction with team members at @UniversalORL - but to have them with multiple team members within the space of an hour made it 10x worse, some actually just displaying plain rudeness. Very disappointed
@VirginAtlantic Just spent an hour on hold to your customer care team before giving up. Fly tomorrow and now likely won't get the help I'm looking for before hand. Not great!
@grahamsturgeon@TheRAC_UK I was with them years ago, broke down and when I rang for assistance they said they wouldn't be coming out to me as it would be unethical as it was busy in the area and there were members waiting who had been members for longer! I asked to be put through to cancellations. Madness
So @DAZN_UK@NFLonDAZN you emailed me only 3 days ago confirming in writing there would be US commercials. Yet the last 3 commercial breaks have been UK adverts or your annoying lift music. Why...?
Interesting start, thought new year, new supermarket. Let’s go premium and switch to @waitrose - to find I’m going to have to visit the old shop anyway to get all the missing items that I ordered 😒
@tomsharp2020 @Sainsburys_Bank Did you ever get it resolved @tomsharp2020 ? I seem to have the same problem. For me I just keep being told I’ll be called back but nothing, and now feel like @Sainsburys_Bank have totally overlooked my tweet asking for help too..!
2/2 They don’t call back again. So call back again to be told they don’t know when I’ll be able to use the card (which is activated as per your instructions) - what’s going on?!
@Sainsburys_Bank Disappointing time as a new customer with you. Try to use my new card twice - declined twice. Call your help desk and told it’s “under review” though for what they don’t know and will call back. They don’t. So I call again and am told will be called back 1/2
@edfenergy 8 wks into the cost of living crisis and I am STILL unable to see what I am spending on energy due to a fault with the smart meter YOU insisted I have or face paying more. CustServ just pass the buck each contact. @MartinSLewis any idea on how I can track my spend now?
@cineworld Are you planning on starting the 1920 showing of Doctor Strange at Watford? We’ve been sitting in darkness for 25 minutes now and no film…it best not start with trailers if it does! What’s going on?!
@Ocado Come on that’s a pretty old excuse. As previous - ice available in every supermarket I’ve been in across multiple areas of the UK after having to make multiple seperate trips each week now. And don’t seem to have any other problems ordering your other frozen goods each week..
Hi @Ocado - whats going on with the Ice situation? 4th or 5th week and no Ice available on my delivery. Yet go into any shop or superstore and it's readily available in every single one of them?