Sable

[Sable @MikeSableson]

@VirginAtlantic after 24 days it now says you have located my bag year but I haven’t had a single communication about when I will get it. Not sure how you think it’s reasonable to leave customers for this long without possessions when you have located their luggage.

[Sable @MikeSableson]

@VirginAtlantic @AurelieAdrien I am in the same boat and the baggage team doesn’t do a single thing to help. I hear stories of @Delta flying planes over to Heathrow to pick up bags. Why don’t you offer your customers similar help?!

[Sable @MikeSableson]

@VirginAtlantic I’m aware of that. The tracing website has said “tracing continues” for 23 days. Please actually provide some useful assistance.

[Sable @MikeSableson]

@VirginAtlantic 23 days and still no luggage or any confirmation of when I will receive this luggage. You need to look in to this and actually take some action. Spent my whole holiday with no luggage and still have no idea when I will get it.

[Sable @MikeSableson]

@VirginAtlantic 22 days since I’ve seen my luggage. Numerous automated emails telling me my bag is 24 hours away. What a joke. Get me my bags now.

[Sable @MikeSableson]

@VirginAtlantic @CAL_199 And then you will lose the bags

[Sable @MikeSableson]

@QLidth @disneyfan68 @VirginAtlantic Just wanted to check whether the DM led to anything? Each time I have sent a DM they say no further information can be provided.

[Sable @MikeSableson]

@VirginAtlantic Just to let everyone know - they don’t help at all in the DM’s. They relay the same automated information that we have been receiving for over 2 weeks.

[Sable @MikeSableson]

@VirginAtlantic you lost my bags on the 8th of July and I still have no information on when I will get these back. Your customer service is non-existent. Spent my whole 10 day trip to the US with only a back pack having to buy new clothes. Please give me my bags.

[Sable @MikeSableson]

@VirginAtlantic your “customer service” is a joke. I’ve been in America with no bag or clothes since the 8th of July with zero help. Also the WorldTracer website is broken. When are you going to give a shit about your customers?

[Sable @MikeSableson]

@VirginAtlantic I flew Heathrow to Austin on Friday and you lost my bags. I have called the Helpdesk a number of times with no response. The world tracer unhelpfully says “Tracing continues.”. I am here for a wedding and have no clothes. Please can I speak to someone about this?

[Sable @MikeSableson]

wow. what a mix https://t.co/PQcJnwcipg

[Sable @MikeSableson]

@georgehickmott give me an update in dat Canadian swagga!

[Sable @MikeSableson]

@hagz7 feels good to be back in the twitter sphere :) #FuckDana

[Sable @MikeSableson]

@djohannsenNZH Also read this http://t.co/jZK0TWo8d6

[Sable @MikeSableson]

@djohannsenNZH Your article in the NZH today was a piece of shit. You clearly have no idea about free skiing. @JossiWells is an inspiration.

[Sable @MikeSableson]

@hagz7 @daviesofficial @mikesableson @robakroyd @grimezsz #n00b

[Sable @MikeSableson]

@daviesofficial gettin a lil silly in AKNZ dis WKEND. #chatty #chatassin.

[Sable @MikeSableson]

@TannerHall Remember when u got pissed that charles beat you at X and you cried about 1 footers being for roller bladers? #timeshavechanged

[Sable @MikeSableson]

@JossiWells Yea that Nike hoodie is pretty embarrasing. You might have to hook a brother up