@CommunityFibre
OK, a week and a half and AGAIN I am unable to download Sky programs. This is beyond a joke and I would like to submit an official compliant. This is not acceptable, with only brief periods of downloads functioning correctly. Please fix properly.
Thank you
@CommunityFibre OK, after X'ing and chatting on the phone, followed by endlessly waiting for a promised call back, yet another release/renew has fixed the problem. I hope this was the CF staff fixing it and if so. Thank you so much.
@CommunityFibre And 2 hours ago I did respond. It feels like once CF has you, they just pay lip service and don't do anything. I really want to like CF as when it works, it is great. But if something goes wrong you're on your own.
So frustrating.
@CommunityFibre For a month now I've emailing CF to try and get them to sort out my IP address. SKY Q will not download programs as it fails due to a location check. Why is fixing this so difficult all they do is ask for the IP info to be checked against a specific website.
@CommunityFibre Well, DM sent to @CommunityFibre last night and still nothing. Any chance of the IP location actually being fixed a month arfter being requested?
Sky Q downloads have stopped. No amount of resetting my router fixes as CF PROVIDE THE IP!
@secret_escapes just wondering how a 'room upgrade' works. Website says 'applied' but the room type never changes. At what point is the upgraded room advised?
Thanks
@Vitality_UK Chris I'm trying to get this done via WhatsApp and so far 4 Vitality staff have responded. I am waiting for Caffe Nero now as Vitality seem to have washed their hands of it.
@ChloeBrammer@nnnnnnnyou@Vitality_UK You are not alone. Still trying to get someone to admit rewards are being missed and for something to be done about it.
@TUIUK Thanks. Yes, apparently TUI has changed the delivery period from 2 weeks to 2 days and not advised anyone. Not brilliant customer service when a small update to the website would stop a lot of aggravation.
@TUIUK Hi. We're lucky to be going away this year and the etickets were supposed to be emailed 1 to 2 weeks before departure
We leave in 4 days and have heard nothing. When can we expect the etickets?
Thanks
Would usually have travelled to London to participate.
This year, instead.....I look forward to...
#NotTheWorldNakedBikeRide
Whatever that turns out to be!
@virginmedia Yes and I did lodge a complaint on the website and then received a letter saying as you could not contact me the issue was closed. I received no calls, no email, no texts so decides it was Virgin's way of getting rid of complaints in the current crisis.