Milind Soman

[Milind Soman @milindsoman]

Atal setu still charging toll for EV.. on 13Jan the automatic fastag detector was not working. The top hair operator did a manual scanning and I just realised I've been charged Rs250 for my EV. Request #MMRDA to take note and make action #MORTH #cmomaharashtra as EV are exempted!

[Milind Soman @milindsoman]

Terrible road patches on Atal setu. Can be a dangerous journey especially at night. It can result in dangerous accidents!
Similar story state of roads in the maximum city!
Wonder if the pwd/MORTH are accountable for poorly done up roads.
@CMOMaharashtra @MORTHIndia

[Milind Soman @milindsoman]

Atal setu toll plaza continues to charge toll for EV... Asking me to raise issue with the bank... Which is a dead end! Request @CMOMaharashtra to address this ASAP....🙏

[Milind Soman @milindsoman]

@reliancejio @MukeshAmba - very sad to note that there is no correction to the issues raised. None contacted us. Trespass continues. Is this the culture at Reliance jio? Want jn box out. Please someone help. Have seniors at home 🙏

[Milind Soman @milindsoman]

@reliancejio @_MukeshAmbani shocked that jio maintenance people trespassing our house for doing maintenance for some neighborhood connection... They dont have permission to put their jn board in our property. Pl remove asap. Does Jio promote such unlawful culture??

[Milind Soman @milindsoman]

@JioCare Terrible experience with jio. Incompetent staff and don't care for customers! We're opting out. Fleecing small businesses.

[Milind Soman @milindsoman]

Pathetic service by jio fiber at Nerul, Navi Mumbai Aggressive selling for high bandwidth. Lst mth fluctuating connection at office. Complaints not being addressed. No response on phones . Bills keep cmng.. Hope @_MukeshAmbani looks into this to improve customer satisfaction.

[Milind Soman @milindsoman]

@Ola_Mumbai promises can waiting at airport P7 East for Ola play. 30 minutes and no cabs. Mis information to customers. this is cheating? #CustomerService

[Milind Soman @milindsoman]

Thank you @KonkanRailway.@RailMinIndia @PiyushGoyal Finally moved. However, bad idea to keep passengers in a stationary train without any update... Especially during Covid times... Closed spaces, close proximity of people... Learning for the future!

[RailwaySeva @RailwaySeva]

@milindsoman Please direct message us your PNR and mobile number. https://t.co/utEzIqSbbU

[Milind Soman @milindsoman]

@RailMinIndia please update passengers. AC's not working. Passenger conditions getting difficult. Train no 02617 at Chiplun station since 10 am. No update of progress.. Wish railways is more customer centric!! @PiyushGoyal

[Milind Soman @milindsoman]

Trains on Konkan railway delayed. We're waiting on chiplun station for over 6 hours on 02617 to panvel. No update by railway authorities - say they don't know @PiyushGoyal request keep passengers informed...

[Milind Soman @milindsoman]

Trains on Konkan railway delayed. We're waiting on chiplun station for over 6 hours on 02617 to panvel. No update by railway authorities - say they don't know @PiyushGoyal request keep passengers informed...

[Milind Soman @milindsoman]

I wish @madlakh is taking note of this... #customercentricity at its worst!

[Milind Soman @milindsoman]

Wish @AmexIndia lives to their promises.. I DM my number. No one has contacted... Patterned behaviour of not living up to their commitments. Feel frustrated at the service I receive as a premium customer. :(

[Milind Soman @milindsoman]

I hope you've done answers after 7 days of downtime for me to use a premium card for no fault of mine. This is a delight in #consumercentricity especially for premium customers :(

[Amex India @AmexIndia]

@milindsoman Hi Milind, we have taken note of this and our team will look into this on priority.

[Milind Soman @milindsoman]

Wish @AmexIndia lives to their promises.. I DM my number. No one has contacted... Patterned behaviour of not living up to their commitments. Feel frustrated at the service I receive as a premium customer. :(

[Amex India @AmexIndia]

@milindsoman Hi Milind, we are very sorry to learn about your experience. Please DM us your contact details and our team will reach out to you on priority.

[Milind Soman @milindsoman]

@AmexIndia Pathetic service for platinum card holder- account gets hot listed even though payment is made. Technical glitch taking over 6 days to solve. Commitment by @AmexIndia to revert in 2 hours- no contact. Time to return the premium card for the service quality?

[Milind Soman @milindsoman]

#BMO-79420003-120519 was to arrive at noon... Arrives at 11 pm

[Milind Soman @milindsoman]

@bigbasket_com @bigbasket screws up delivery again... Consistent disastrous performance. Good bye BB! I'm moving to another service provider.. patience run out!

[Milind Soman @milindsoman]

@bigbasket_com @bigbasket screws up delivery again... Consistent disastrous performance. Good bye BB! I'm moving to another service provider.. patience run out!

[Milind Soman @milindsoman]

@bigbasket_com disastrous customer service. Delayed delivery becomes a customer problem. Rude customer interaction.. #RespectYourCustomer

[Milind Soman @milindsoman]

What a mess by @bigbasket_com ! Delays order delivery to a loyal customer & calls 1 hour after delivery window to say mapping error.. Call cntr say customer doesn't understand

[Milind Soman @milindsoman]

@bigbasket_com I can speak now