@Icelandair I will never be flying with your company again. Customer service agent by the name of Jowdy says she will put me on hold for 3-4 mins... 30 minutes later the call gets cut off...actually so disgusting. This is the 3rd time I've called to revieve no help.
@Icelandair your company is taking advantage of its customers. You take payment for prebooking seats, then say it never happened and havent been charged...which is a lie.
@Icelandair with the COVID19 pandemic, people losing jobs, flights getting cancelled on daily basis its actually outrageous that you want people to pay more than their original flight to get home when countries are telling their citizens to get back...no help at all.
@Icelandair why do i have to wait another week, before you remove the ridiculously high fee, to change my flight forward to get home, waiting for the borders to shut? Taking advantage of people. $700 per person to move them forward, surely the flights aren't full atm?