@depop imagine having a depop account for 10+ years just to be suspended and declined appeal for one mistake?!
how do we make it right? 500+ reviews gone to waste??!!? my dream job gone just like that? id like your team to call right away to sort out your error.
Don't panic if your item hasn't arrived or is not as described, you're in safe hands 💁♀️
Our Help Centre article outlines the following steps to take and we are here for you should you need any further info or advice 🗣💬
https://t.co/vKeH4Hs7HR
A heads up on payouts... 💰
If you're waiting on a payment from a sale via Depop Payments you'll need to ensure you have a linked valid bank account and have verified your Depop Payments account by providing your ID at sign-up.
For more info visit: https://t.co/CxhLGflUhK
We found a problem where users have been logged out of their accounts. Thanks to our engineers, this should now be resolved - if you are still experiencing log-in problems then please hold tight as you will be back in action shortly 👍🏻
Thanks again for your patience during the downtime last week. We experienced a problem with an infrastructure upgrade, which made our apps and web site temporarily unavailable. We're currently reviewing the incident to guard against similar outages in the future.
Looking for help using Depop? 🙋 Check out our Help Center for all of our FAQ's > https://t.co/Ti4GCyXwRJ
Need to report an issue? 💬 DM us with further details or submit a report via the following link and we'll get back to you ASAP > https://t.co/EJ1lTlws8Q
@askdepop hahahahahahahahhahsha i have dropped 20 all with the same response, tell me they’re real people again i dare you! HOW AM I SUPPOSED TO FIX IT IF I CAN’T EVEN SPEAK TO REAL PEOPLE
@xlilyyrobinson Sorry to hear you’ve had a tough time. We’re always happy to take another look if you feel this is unfair, just drop us a reply in the original email thread. We’ll be happy to review our decision.