@virginmedia Yes please. I would also like you to actually acknowledge my DMs rather than trying to look helpful to everyone on X. It’s been 19 hours since my last message.
@virginmedia 11 days with no WiFi and two days in a row, you’ve cancelled our appointment at 9pm, despite us continuing to call you asking for an update. Constant lies saying someone will turn up today and not to be seen. It was great to see you still took our payment on time 👍🏼
@virginmedia But what I can say is they certainly didn’t live up to what they agreed. Nothing has been sorted, they promised they would address a deadlock letter on Friday. It’s Saturday and I don’t even get replies anymore 👀🤭
@virginmedia All in all, Virgin have been a complete and utter waste of time. I’m sure they wouldn’t like to me to screenshot and post the blunt and rude messages they’ve been sending.. as they like to come across very polite on their tweets.
@Mossleytic@virginmedia Did you get it sorted? They keep fobbing us off saying they need to find out what’s causing the hold up. Not sure it takes 16 days to do that!
@virginmedia A great effort again @virginmedia !! No one turned up today, 3 missed appointments with no explanation and 13 days of complete loss of service!