Mimi Morley

[Mimi Morley @mimi_morley]

@ThaiAirways Im checking into my flight in 8 hours, so if you could reply to my email before then that would be great...

[Mimi Morley @mimi_morley]

@ThaiAirways IVE ALREADY EMAILED THAT EMAIL ADRESS AND I DONT HAVE A PHONE I CAN CALL THAG NUMBER ON. THIS IS SOOO FRUSTRATING!!!!

[Mimi Morley @mimi_morley]

@ThaiAirways I facebook messaged you 4 days ago and emailed you 3 days ago and STILL no response! PLEASE get back to me TODAY.

[Mimi Morley @mimi_morley]

@ThaiAirways (9) I’m SO angry you haven’t got back to the email I sent on Monday night... this customer service is absolutely atrocious... there is no way of getting a response from you! And I can’t even send you a DM! Please get back to me this morning.

[Mimi Morley @mimi_morley]

@ThaiAirways (7)I would really appreciate some compensation for this very frustrating situation and am very surprised you haven’t contacted me to offer some as from being on the flight, I thought the customer service from the cabin crew was excellent

[Mimi Morley @mimi_morley]

@ThaiAirways (6)I’m supposed to be getting back on Sunday night and I have to be back at work on Monday. Can you assure me this delay situation is not something you have ongoing problems with?

[Mimi Morley @mimi_morley]

@ThaiAirways (6)I am also very worried about my flight on the way back to London... I’m getting flight number TG551 from Ho Chi Minh to Bangkok where I have 1 hour 10 mins to catch my connecting flight to London (TG916).

[Mimi Morley @mimi_morley]

@ThaiAirways (1)I was on flight TG911 from London Heathrow to Bangkok on the 7th June. This flight was due to arrive in Bangkok on the 8th June at 0600. This would’ve left me a good 1 hour and 35 mins to get my connecting Thai airways flight to Ho Chi Minh at 7.35 (flight TG550).

[Mimi Morley @mimi_morley]

@ThaiAirways (5) My original flight was supposed to get in at 9.00... 5 hours previously. I am only in Vietnam for a very short time... I leave on the morning of the 16th June, so this 5 hour delay was both frustrating and also extremely exhausting and stressful.

[Mimi Morley @mimi_morley]

@ThaiAirways (4) However, when we got on the Vietnamese airways 11.20 flight to Ho Chi Minh, that was 40 minutes delayed! So I didn’t end up getting to Ho Chi Minh until 2.00pm!

[Mimi Morley @mimi_morley]

@ThaiAirways (3) The Thai airways staff were, to their credit, extremely helpful and told us exactly what flight they had rebooked us all on to and what instructions to follow.

[Mimi Morley @mimi_morley]

@ThaiAirways (2) However, the flight was 1 hour and 50 minutes delayed! We didn’t end up getting off the plane in Bangkok until 7.50, so missed our connection.

[Mimi Morley @mimi_morley]

@ThaiAirways I facebook messaged you 4 days ago and emailed you 3 days ago and STILL no response! PLEASE get back to me now...

[Mimi Morley @mimi_morley]

@ZARA_Care so sad, the bottom button of my jeans i bought 3 weeks ago has fallen off! Would really appreciate your help as i trecked all the way into central london especially to buy them and I dont have time to go back in again.

[Mimi Morley @mimi_morley]

@Ryanair I got to Luton airport at 4.30am for my flight at 6.30am, you have delayed it until TWELVE O CLOCK. AND ALL YOUVE GIVEN US IS A £3.50 STARBUCKS VOUCHER

[Mimi Morley @mimi_morley]

@callum_rees_ @RevolutApp thanks cal, means a lot 😘

[Mimi Morley @mimi_morley]

@RevolutApp you blocked my card 3 days ago (why?) and the contact section of the app doesn't seem to work...what am I supposed to do...

[Mimi Morley @mimi_morley]

@mikethecraigy thanks Mike