In a saner clime, MTN and most of our network providers should be battling multiple lawsuits by now. MTN is notorious for data disappearing without any clear explanation or evidence of how it was consumed.
Beyond their terrible network, the way MTN has been operating lately is just unacceptable. Data prices keep increasing, data mysteriously disappears, and the network is still terrible. I honestly don’t know what the FCCPC is doing about this. It appears that anything goes in this country. Consumers deserve better. We need to start holding these network providers accountable.
To adequately communicate our argument with regards to data depletion, it is important concerned individuals fill this Google form
🔗 https://t.co/kI0NOyRhOu
Kindly share with everyone who you know to be affected also.
Thank you
We need your voice. If you have experienced issues with MTN Data depletion, please fill out the form below.
Your response could help us push for accountability and ensure that affected voices are heard.
Cc @yettydlaw_
https://t.co/yTmIssatg6
.@MTN180 This explanation does not make sense to me at all, I do not have Facebook on my phone, so how is Facebook data showing on my line? The Google Services figure is also completely unclear to me, please provide the specific Google services/apps responsible for the 3.4GB instead of grouping everything under Google Services, I was not active on Twitter yesterday either, so I need you to explain how this level of data usage was recorded!!!
I am disputing these figures and I need a proper, detailed breakdown of the actual data sessions, including the time, destination,service and amount of data used. Please don’t just send me a list of app categories that I cannot verify, I want this investigated properly because these figures do not reflect my actual usage.
In case you need evidence that they’re thieves
They sent me an sms that i used 555.11GB on 12th aug.
I use Starlink and my WiFi is 24/7, let me assume i stepped out briefly, no way it should touch 1gb, so how did they send me a 555gb usage when i didn’t have even 10gb data
If you’re planning to sue @MTNNG over their data services, please involve me. I’m ready to testify.
I’m also a victim. I paid ₦125,000 for an 800GB plan, covering July to August. I requested a detailed breakdown of how my data was consumed, but MTN never provided one. The entire 800GB was eventually gone.
Now, I subscribed again this August, and within just 20–25 days, almost half of the data is already gone. I have only about 380GB left.
Where is the data going?
I’m tired of this. Insha Allah, this will be the last time I use MTN. They have taken my money and, in my view, failed to properly account for my data usage.
If you’re taking legal action against MTN over this issue, please involve me. I’m ready to provide my evidence and testify.
Dear @MTNNG I miss your call earlier which you sent a message to follow up however it is imperative I inform you that I would love to have a documented line of communication and not a phone conversation due to the extra process of presenting an electronically generated evidence
I was in Europe for three weeks and used 26gb of data.
I’ve been in Nigeria 6 days and MTN is telling me I have used 55gb despite being at home and connected to my in-house WiFi for most of that time.
@MTNNG you people are bloody thieves!
Dear @MTNNG , it is with a heart filled with joy I use to inform you that you have until 11:59pm Monday, 31st of August to duly respond to my comprehensive well broken down mail with a duly comprehensive report and review 🤝
If you have experienced unusual, unexplained or excessive depletion of your MTN data, PLEASE fill this form https://t.co/kI0NOyRhOu
This is bigger than one subscriber.
We are currently collating first-hand accounts and supporting evidence from affected MTN subscribers.
THIS IS NO LONGER A FIGHT FOR ONE; IT IS A FIGHT FOR ALL.
Pending receipt of a substantive response from MTN Nigeria, my legal team @losensolicitors and I are currently collating information from MTN subscribers who have experienced unusual, unexplained, excessive or disputed
You guys should hold MTN cos I can tell you for sure they are stealing your data. I am going to keep saying it over and over again. 20GB in Morocco lasted 4 of us for 5 days and we did not finish it.
MTN is stealing from you
The admin team at Olandria Base would like to extend our congratulations to Olandria’s friend, Jordyn Woods, on her recent marriage! 💍🤍
Please take a moment to spread some love to Jordyn and her family in Vogue’s Instagram comments celebrating the happy couple and their beautiful wedding!