@Safaricom_Care what was the resolution nothing was addressed just we picked the issue we are going to address the question is how and when, we are paying for this service you are not doing us any favour i need a ticket number because no team has been dispatched to my localion
@Safaricom_Care 16hrs my router still blinking red and all the dms i have sent no reply and that 400 no customer care agent responding, what kind of poor service is this, and do not ask me to send details they are in your dm nkt