๐๐ ๐ถ๐ป๐ฑ๐ ๐ฎ๐ด๐ถ๐ป๐ฒ: Our journey๐
Since 2001, weโve empowered organizations to grow and thrive. Rebranded as MindMagine in 2022, we combine deep insights (๐ ๐ถ๐ป๐ฑ) with creative solutions (๐ถ๐ ๐ฎ๐ด๐ถ๐ป๐ฒ) to drive success.
Watch our journey: https://t.co/oxm6hogrFN
The tasks AI took from you were also your on-the-job education.
Nobody's replacing those learning loops.
That's the real disruption.
Article: https://t.co/zll0Hk2hx9
Course: https://t.co/sYnPtVRvEC
#CareerDevelopment#ChangeManagement#AI#HRDCclaimable#MindMagine
ServiceNow now knows every device, every vulnerability, every AI action taken. Still can't tell you who owns the decision. That's not a platform problem. That's an architecture problem.
#USM fixes it. Learn now: https://t.co/lzcLIMB7wc
Article: https://t.co/D1HmCUubE5
The most dangerous service issue?
Silence.
This article explains why ITIL Experience focuses on noticing frustration before it becomes disengagement.
๐ https://t.co/K2TursG0mS
๐ https://t.co/wrmgsMdnCq (๐๐ฅ๐๐ ๐ฐ๏ฟฝ๏ฟฝ๐ฎ๐ถ๐บ๐ฎ๐ฏ๐น๐ฒ)
#ITILExperience #CustomerExperience
"Shadow AI" is the new Shadow ITโinside your org right now.
Forbes: this is the governance crisis.
Article: https://t.co/1x9C79oa7O
KAIVANT Score measures if you're AI-native or AI-dependent. https://t.co/dxYWpaILYS
#AIGovernance Malaysia Workshop: https://t.co/w2fDIH1uzj
AI-native without a coherent management system = a very fast bear with no map.
Winnie the Pooh said that. (Sort of.)
#USM is the map. #MindMagine teaches it.
๐ HRDC claimable: https://t.co/lzcLIMAzGE
Article: https://t.co/fNbnbxLUdF
#AIStrategy#ServiceManagement
Most organizations think AI is governed.
Many arenโt.
This article explains why shadow AI, weak oversight & poor governance are becoming major risks.
๐ Article: https://t.co/Dcoog3zZzD
๐ITILยฎ certification: https://t.co/1eLY9wS39D
#AIGovernance#ITIL#HRDCclaimable
Installing AI on broken documentation = gold-plated toilet, no plumbing.
Before you deploy another copilot: โ Who owns the outcome? โ Who maintains the knowledge? โ Who deletes the junk?
That's USM thinking.
Article: https://t.co/v5So8pFISv
Course: https://t.co/lzcLIMAzGE
โProducts and services should be managed together.โ
Simple idea. Huge implications.
ITILยฎ Service explores why this mindset shift matters now.
๐ Read more: https://t.co/pozk3hvAdJ
๐ ITILยฎ Service programs: https://t.co/6oicyu6ddO
#ITIL
Happy Wesak Day! On this auspicious occasion, we would like to express our gratitude for your continued trust and support. Wishing you peace, joy, and prosperity. -- MindMagine
#HappyWesakDay#MindMagine
AI can automate workflows.
It cannot automatically create value.
Thatโs why ITILยฎ (Version 5) matters now more than ever.
๐ Read article: https://t.co/qWDqaOu7j6
๐ ITILยฎ courses: https://t.co/1eLY9wS39D (#HRDCclaimable)
#ITIL#MindMagine#ServiceManagement
300 AI agents. Built by employees. In under a year.
Now the CIO has to govern all of them.
This is the part of the AI story nobody puts in the press release.
Article: https://t.co/tlasm7BDw9
#GITO: https://t.co/uwijDyn7hc
#AIStrategy#Leadership#MindMagine
Wishing you and your organization a blessed and peaceful Hari Raya Haji.
May this season of sacrifice and gratitude bring new opportunities, growth, and success to your business.
-- MindMagine
Your team uses AI. Does it have a governance framework?
2-day workshop.
HRDC Claimable.
Upcming session: 18โ19 June 2026.
Act now ๐ https://t.co/w2fDIH1uzj
๏ฟฝ๏ฟฝ๏ฟฝ๏ฟฝ๐ถ๐ธ๐ฒ, ๐ฆ๐ต๐ฎ๐ฟ๐ฒ& ๐๐ผ๐น๐น๐ผ๐ ๐๐ ๐ณ๐ผ๐ฟ ๐บ๐ผ๐ฟ๐ฒ!
#AIGovernance #ISO42001 #AICompliance #MindMagine
AI agents will automate your dysfunction at machine speed โ unless your management system goes in first. CMDB โ management system. USM does.
Article: https://t.co/ZZucuIOegI
USM Foundation certification: https://t.co/lzcLIMB7wc (HRDC claimable)
#ITSM#USM
Your vendors aren't the problem. The governance gap between them is.
EXIN SIAM (Service Integration & Management) certification gives IT teams the skills to govern outcomes โ not just manage chaos.
Foundation | Professional
Sign up โ https://t.co/XAseCE51B1
#ITGovernance
AI projects donโt fail from lack of tech.
They fail from lack of alignment.
ITILยฎ Product (Version 5) helps connect products, services & strategy in the AI era.
๐ Read: https://t.co/UHIEas8mfF
๐ #MindMagine#ITIL training: https://t.co/KbiWz4hvXn (HRDC claimable)
#AI
Your top performers may still be showing up.
But they already stopped going the extra mile.
Not because of workload.
Because trust was broken.
The damage wonโt show immediately. Thatโs what makes it dangerous.
Article: https://t.co/bCd3foxBnN
#Leadership#GITO#MindMagine
"Stop giving me more apps. Give me a caddie." โ a 50-year IT veteran on why your service experience is broken.
He's right.
Read article: https://t.co/NhzdZLfIf7
Learn how to design service that actually works: https://t.co/lzcLIMAzGE
#USM#HRDCclaimable#MindMagine
ITILยฎ 4 certified? Your direct path to Managing Professional V5 is now open.
5 days. Learn from accredited ITIL Master (V5) Trainers. Only what's changed. FREE Take2 exam resit for June enrolees.
First intake: 22โ26 June 2026 โ https://t.co/HB8A9ZnqPl
#ITIL#ITILv5
Good people. Clear strategy. Real investment. Still stuck.
The problem isn't what they're doing. It's that every fix adds a layer.
Eventually the layers become the building.
Read article: https://t.co/alKpzKNelI
#Leadership#GITO#ChangeManagement