amanda gill

outspoken

[amanda gill @mindy5279]

@BandQ such terrible customer service - once I finally get an answer and or a refund about my order - will never order from them again

[amanda gill @mindy5279]

@AsosUnhappy nearly 2 weeks and still no delivery despite being sent an email to review my purchase- tracking information is rubbish and can’t speak to anyone !!!

[amanda gill @mindy5279]

Hi we own 2 Rottweilers and a Labrador - my lab is the dog that I have to be careful of with strangers !

[amanda gill @mindy5279]

@GMB

[amanda gill @mindy5279]

@VirginAtlantic ok so 2 months later and we still can’t get any help claiming back expenses for 11 day lost luggage! Receipts have been sent - my Son needs this settled for his business card ! Outrageous lack of customer care once again Virgin!!!!

[amanda gill @mindy5279]

@VirginAtlantic Yes we have many times ! No response !

[amanda gill @mindy5279]

@VirginAtlantic so having been utterly useless in finding my sons lost baggage - now it seems nobody wants to help him try to claim back for the items he had to buy for the 11 days he was with no case ! More terrible customer service 😡

[amanda gill @mindy5279]

@VirginAtlantic so another day wasting time trying to speak to anybody- no reply to numerous emails ! zero customer service

[amanda gill @mindy5279]

@VirginAtlantic 5 emails sent today to baggage dept and no reply !!!!!

[amanda gill @mindy5279]

@VirginAtlantic another day gone - day 11 - the case supposedly made it to nyc - but now nothing and no delivery to my son at his hotel !! what is going on ??

[amanda gill @mindy5279]

@VirginAtlantic so pleased to finally hear something about the luggage from 10 days ago at heathrow- but seemingly not valid as they said the case is in nyc and out for delivery. another day gone - no bag and once again no response to emails - messing with our heads 😡

[amanda gill @mindy5279]

@VirginAtlantic now ignoring me - when will there be news of all the left luggage at heathrow?!!!people have lives and need their stuff !!!!

[amanda gill @mindy5279]

how long before you tell your customers what the hell is going on with their posessions !!!!

[amanda gill @mindy5279]

@VirginAtlantic another day - no news - day 8 now 😡

[amanda gill @mindy5279]

@VirginAtlantic not good enough. same response as all week !! people have had enough/need info and answers now !!!!

[amanda gill @mindy5279]

@VirginAtlantic so over a week now. where the hell are the bags from last weekend !!!! stop fobbing us all off 😡

[amanda gill @mindy5279]

@HeathrowAirport what on earth are you doing with all the luggage left from last weekend ? is it safe ? nobody is telling us anything? total diagrace !!!!!

[amanda gill @mindy5279]

@VirginAtlantic its a week and not a word !!!!!! what the hell is going on with you guys ??

[amanda gill @mindy5279]

@VirginAtlantic well now no response on here - believe me im as bored sending them as you are receiving - just sort the problem!

[amanda gill @mindy5279]

@VirginAtlantic they dont ! have heard nothing at all !