Ming Chan

Founder/CEO @the1stmovement; love #digital, #technology, #design, #entrepreneurship, #leadership, #culture and #food

[Ming Chan @mingAtT1M]

@British_Airways “Actively trying to locate our luggages”? It’s been 120 hours and counting and we have provided the AirTag information for days. What’s going on? We have never experienced such lack of efforts from any airline. You lost more than just a customer today.

[Ming Chan @mingAtT1M]

It’s been 48 hrs since @British_Airways “lost” our luggages (along with 20+ other passengers) and claimed that they were loaded onto the plane when clearly from our AirTags show they never even left the US! Zero update, zero action, zero accountability. #neverflyingbaagain

[Ming Chan @mingAtT1M]

100 hrs and counting with no updates on our “lost” luggages when we have sent the AirTag locations. How’s this ok? @British_Airways still no email, no sms updates and now your tracking site even “lost” our reference number #neverflyingBA again

[Ming Chan @mingAtT1M]

@British_Airways you ruined our vacation with your customer service. 40+ years of traveling you are absolutely the worst by far. Losing luggage happens but it’s the lack of communication and action makes you the worst

[Ming Chan @mingAtT1M]

@British_Airways how’s this your business practice? #neverflyingBA again 80+ hrs and counting and you’re still “searching for our luggages” when we have provided the air tag location 48 hrs before.

[Ming Chan @mingAtT1M]

It’s now been 72 hours and still no update. We have even provide the #airtags locations and still no communication back from the portal. @British_Airways how is this your normal practice?

[Ming Chan @mingAtT1M]

@British_Airways Not helpful @British_Airways no update for 72 hours is not acceptable

[Ming Chan @mingAtT1M]

Another fun interview with Creative Factor https://t.co/G6GtSJeW6W Pulling back the curtain a bit on what my day-to-day looks like at @the1stmovement #interview #howiwork

[Ming Chan @mingAtT1M]

@AMCHelps have NOT been able to purchase tickets online via the website or the app, is your payment system down?

[Ming Chan @mingAtT1M]

“The term Agile has been diluted almost to meaninglessness because of unrestrained marketing”. Agile is way more than a process, a methodology, it has to start with a mindset #agile #mindset https://t.co/V6efd0IKk5

[Ming Chan @mingAtT1M]

“It is really clear that CMOs need to drive real growth if they are to thrive in their jobs. “ #cmo #trend https://t.co/WKLnWvgRkf

[Ming Chan @mingAtT1M]

Hong Kong, the 5th fastest growing start up cities in the world, still faces a lot of challenges. Been following #TinkLab since its founding, this is indeed sad news and a setback for the city of Hong Kong and our community of #entreprenuers https://t.co/HMI3BhweDG

[Ming Chan @mingAtT1M]

“Be the last to speak” 5 little words that will make you a much better leader #leadership https://t.co/lBzkKBoqaP

[Ming Chan @mingAtT1M]

Good read. Transitioning from
Solopreneur. #entrepreneurship https://t.co/GUzxA877jE

[Ming Chan @mingAtT1M]

#the1stmovement #hiring https://t.co/Vb5M41jrBd

[Ming Chan @mingAtT1M]

Mindset Matters: Choosing Happiness Is Fundamental In Building Corporate Success #entrepreneurship #mindset https://t.co/8575Hlweif

[Ming Chan @mingAtT1M]

Perceptive and Positive #leadership https://t.co/tDYPDXu9ib

[Ming Chan @mingAtT1M]

“The real fruition of life is to do the thing we have said we wished to do” #quotes #quoteoftheday #quotestoliveby #mondaymotivation #repost @forbes https://t.co/QxKX3AG0uG

[Ming Chan @mingAtT1M]

Stress management is key to being an entrepreneur #stressmanagement #entre #entrepreneurship https://t.co/T1wbe12wZy

[Ming Chan @mingAtT1M]

“Design to establish trust” psychology in web design #webdesign https://t.co/kjE9X29GNi