Unfair Policy: No Refund or Credit Extension!
I had booked a room at Kasauli Hills Resorts, Kasauli, Himachal Pradesh, India, in February through @Cleartrip, but due to an unexpected family emergency, I couldn’t use my reservation.
#UnfairPolicies#CustomerRights#cleartrip
I urge Cleartrip and Kasauli Hills Resorts to reconsider their stance and handle such cases with the empathy and customer service that travelers expect. Has anyone else faced a similar issue? Let me know in the comments! #UnfairPolicies#Cleartrip#KasauliHillsResorts