Ash

Wife. Mother. Lover of people!

[Ash @miraculousASH]

Done, but it seems like you’ll only respond when I come to social media.

[Marriott Bonvoy Assist @MBonvoyAssist]

@miraculousASH Hey Ash, if we can be of assistance, please DM us. https://t.co/2mhojuJFUt

[Ash @miraculousASH]

@RoyaltonResorts lie about things, thank God I take photos of everything! Does this paper survey that I turned in look like anything was resolved at the resort?? @MarriottBonvoy

[Ash @miraculousASH]

FINALLY got a response and I seriously can’t believe @Marriott @MarriottBonvoy chooses to do business with your resorts! It’s really disgraceful. Even the reply lacked quality customer service. I have responded back to the email and have included ceo Anthony Capauno.

[Royalton Resorts @RoyaltonResorts]

@miraculousASH We're sorry to hear your stay did not exceed expectations Ash. Could you please send your feedback to our post travel team at [email protected] and they will gladly be able to assist you further.

[Ash @miraculousASH]

Exactly!!! Horrible experience! @MarriottBonvoy @MarriottIntl @RoyaltonResorts @Marriott

[Sir B. Terrell @itsBTerrell]

@miraculousASH @RoyaltonResorts @MarriottBonvoy @Marriott @MarriottIntl You haven’t tweeted in like 2-3 years, so This HAD to be quite the unpleasant experience for you to mention this here.

PLEASE Fix it @RoyaltonResorts @Marriott @MarriottBonvoy @MarriottIntl

[Ash @miraculousASH]

@RoyaltonResorts I just emailed you my feedback!

[Ash @miraculousASH]

@RoyaltonResorts I recently stayed at Royalton Antigua for a wedding and unfortunately, the customer service did not meet expectations for what is advertised as a luxury resort!

[Ash @miraculousASH]

@MBonvoyAssist You’ll should respond to emails and private feedback as fast as you’ll respond to social media! There’s no way this much money was spent and this PR copy and pasted response is supposed to be sufficient. Absolutely not! @MarriottBonvoy @RoyaltonResorts

[Ash @miraculousASH]

Unfortunately, I am scared to try another one of your resorts and I certainly can't recommend Royalton Antigua unless they make serious improvements to their training and customer care!! @RoyaltonResorts @MarriottBonvoy @Marriott @MarriottIntl

[Ash @miraculousASH]

@MarriottBonvoy

[Ash @miraculousASH]

To put things in to perspective, there were almost 100 of us who showed up to celebrate this union and based on simple calculations I'm almost certain the group booked AT LEAST $125,000 worth of rooms. @RoyaltonResorts

[Ash @miraculousASH]

I recently stayed at Royalton Antigua for a wedding and unfortunately, the customer service did not meet expectations for what is advertised as a luxury resort. @MarriottBonvoy @RoyaltonResorts

[Ash @miraculousASH]

Normally I am sad about my stay ending, I was thrilled to leave this facility! This was my first experience with the Royalton resorts and for the price point and branding, I expected much better. Marriott, I'm disappointed. @MarriottBonvoy @Marriott @MarriottIntl

[Ash @miraculousASH]

The resort itself has potential, with beautiful surroundings and decent amenities, but the poor service overshadowed everything. Although the ceremony and reception turned out nice, I can only imagine that the bride and groom felt bamboozled because I sure did! @RoyaltonResorts

[Ash @miraculousASH]

To put things in to perspective, there were almost 100 of us who showed up to celebrate this union and based on simple calculations I'm almost certain the group booked AT LEAST $125,000 worth of rooms. @RoyaltonResorts

[Ash @miraculousASH]

https://t.co/b1jQtrOunw

[Sir B. Terrell @itsBTerrell]

Got your shorts?
👇🏾👇🏾👇🏾

https://t.co/zpeY6rzDYb

[Ash @miraculousASH]

@itsBTerrell

[Ash @miraculousASH]

@itsBTerrell

[Ash @miraculousASH]

Seriously!

[Big Sweet Nothings 🗣 @pssitaJG]

I’m at a point in my life where if I call you and you don’t answer, the window to get an answer on a call back is very small. If I call you, it is likely that I have a very small window in between tasks to speak. No love lost. I’m just busy.

[Ash @miraculousASH]

Lord let me say something on here so @itsBTerrell can leave me alone!

[Ilyse Hogue @ilyseh]

Well, Kamala won. Hands down. Toss up whether VP Pence or the fly came in second. #VPDebate2020