@HPIndia Your so called "attempt to reach out" was simply a mail asking my availability, which I affirmed. Still no response. The Phone number that's given there, unresponsive.
ABSOLUTELY THE WORST PRODUCT AND CUSTOMER EXPERIENCE I HAVE EVER HAD, THANKS TO @HP@HPIndia . Greatest mistake of my life was buy from HP, never again.
@HPSupport How many case ID'S do you need? I have nearly 10 of them at this point. 4 complaints lodged, 0 resolution to the problem.
The latest one is Case Number 5121213736 if you actually want to do something (I know you don't)
@HPSupport My laptop was held hostage by you for 4 months, and your team has denied extending my warranty period for that duration. While I didn't even have the laptop with me. And your team of incompetent technicians are unable to resolve my issue for over 8 MONTHS. PREMIUM PRODUCT MUCHH??
How can the Customer service of of @HPIndia be so horrible??? I am absolutely appalled. My laptop with a simple charging issue has not been repaired since AUGUST 2ND!! And then they have the audacity to send unnecessary mails with my name spelled wrong. Disgusting.@HPSupport
I am absolutely appalled by the sort of service @HPIndia has extended to me despite being a user of their so-called "premium laptop range" Envy 360x. They have literally kept my device hostage for over a month and can't resolve a simple charging issue. Pathetic.
@HPSupport
I stay nearly 20 km away from the service center, a detail I had mentioned to them from the very beginning. Despite that, they made me come down to their center twice, BOTH TIMES WITHOUT ACTUALLY GIVING ME A RESOLUTION TO THE PROBLEM.