If you are a Black Woman in the US, please consider participating in my dear friend @mis_dmc dissertation research
Help out a future Black female PHD candidate get over the finish line!!!
@AskCiti There is no room for an alternative options and this conversation has not been supportive at all. I could have transferred funds from my Citibank account to family who can then send it to me using other options. Piss poor customer service and condescending attitudes are obsolete
@Citi would be great to receive some support from a representative while I’m away on travel and misplaced my debit card. Two hours on calls and 6 transfers later, I have experienced ZERO support.
@AskCiti Got zero support from a representative! I was told AGAIN that I am stuck without access to funds until a new debit card can be delivered in 2-3 business days.
@AskCiti I understand the premise of an SSN! I was unsuccessful at getting access because I was told I need to have an SSN and EITHER an account number OR a debit card number which I can not provide!
Why Black doctors like me are leaving faculty positions in academic medical centers
I wrote this piece almost exactly 4 years ago. I'm reposting in light of the news about President Gay's resignation. Academia is a toxic environment for Black people.
https://t.co/55G6kQTmya
@AskCiti Here is the response I received: Yes, as without the debit card we are not able to check what is the exact issues over the chat As if the supervisor was not able to check it, we are an agent on the chat mean we do not have any access to check it for you