@TUIUK still not a single member of staff have been in departures all day. Not help or assistance. We’ve just received an email offering us a £7 food voucher which we collect at the check in desk on the other side of security.
8 hours of waiting #tuinightmare
@TUIUK My mind is blown how you think it’s acceptable to not have a single TUI representative in the airport. After an 11 hr wait we were told by the captain of the plane there would be reps waiting for us and hotel rooms…..not a single rep in sight. Absolutely disgusting