this is the second time i am facing difficulties with customer service of a company.
this time it is @XpressBees_IN ,worst experience.
a manufacturer sent me product through your service I didn't get any call/message and it went back to original address.
@XpressBees_IN very disappointed, It has already been returned to the original address because the "customer denied OTP-based delivery," and I didn't get any call/message. That's what I have been mailing to your team.
does this investigation assure the return of my parcel ?
@XpressBees_IN customer denied ?
I never got a call or message regarding the same.
I want my parcel delivered, it is your mistake it is in return to origin transit, not mine.
#scammers
Today it is showing a return to origin; now my money and product are both lost. I have been asking about the self-collect address constantly and have shared my number too. I should file a complaint against @XpressBees_IN for not taking any action despite contacting many times
This is the second time it has happened. The last time the manufacturer sent me the parcel, I did not get a call or a message about delivery. So he had to send it to me again, and this time, again showed up for delivery, but I didn't receive any message or call @XpressBees_IN
I received only automated messages, and yesterday I got mail from your side saying, "Will be delivered by 8 pm," but it did not, and the case was closed from your side. Again I tried mailing you; nothing in response.
@XpressBees_IN the manufacturer who sent me the parcel has switched off their phone and your customer service is saying "Call from registered number"Kindly stop this process.
I will collect it from the office, tell me the address.
then I mailed to your ID and for a few days I got automated mail and finally got the reply that I would get it but it is again showing the same thing and asking to call from the registered number and I cannot reach the person who sent me this.
kindly,help
that person sent me the parcel twice and this time also I have received neither a message nor a call for delivery but it's showing out for delivery for 3 days.I tried calling you and it said "undelivered" I know that's why I am contacting you