@ASOS when is your ‘live chat’ going to be online? I urgently need to talk to someone about a missing return and there seems to be no other way to contact you.
@Debenhams I have received an order that had an item missing. I have emailed customer services twice and no one is coming back to me. Currently I have paid for an item I did not receive - this isn’t good enough. Please can someone help me?
@hm_custserv I returned two separate orders by collect+ on the same day & have only received confirmation of receipt of one of the parcels. I’m getting nervous you have not received the other one and the 28 days for return ran out on the 6 October. Please can you confirm receipt?
@EONhelp I have been on hold on your phone lines for over 15 minutes and when the call was finally answered I was cut off. I'm now back on hold and have been for over 5 mins. This is not acceptable
@YodelOnline nearly a week ago I was promised I would receive an email that day to let me know the outcome of an investigation into a missing parcel that you say was delivered on 21 November- it definitely wasn’t and I still have not had any information. WHO CAN HELP ME?????
@British_Airways once again I have been let down by you. I choose my seats when I booked my flights and when I checked in they have been changed and I have no option to move. This is not good enough! From a window seat to a middle seat - unacceptable!
@British_Airways Can not get through on the number, keeps cutting me off saying team is too busy and to go online. Only option online is for me to call.