@eon_next I’ve been trying to log into the website and app regularly since last Thursday. I can’t log in and can’t reset my password. Unacceptable when you’re asking people to submit meter readings before the new price cap kicks in.
@ClassicFM Merry Christmas from Auckland, NZ. Just relaxing this afternoon, listening to lovely carols on the ClassicFM app and thinking of home (UK)... which feels far away at the moment.
@cathaypacific Contacted customer services & received useless responses, apologising & saying they would talk to the team member concerned but they can’t do anything as it was a voluntary ticket change.
@cathaypacific Rebooked a flight due to Covid and was told my new fare would be $400 less than the original fare and that the difference wasn’t refundable. I reluctantly agreed but when I received the new ticket the difference was actually just over $800 less.