@AirCanada@Aeroplan it’s been two months since my business class flight and two months since I emailed [email protected] and I am still to receive a response. What kind of service is this?!!
@AirCanada@Aeroplan@cbcmarketplace Air Canada / Aeroplan it’s been over a month and I still have not heard back about my 12K in points, this is ridiculous.
@Aeroplan@AirCanada I’m disappointed with the level of service your agents provide. I had one booking reference and received points on 3/4 of my flights but keep getting rejected for 1 - I’ve submitted all proof to your agents and still getting denied- what does it take?
@Aeroplan@CBCNews its amazing that @Aeroplan wants to change their points earning privileges but want customers to wait 8 weeks before their system which cause errors are fixed #canadianproblems This is why a monopoly sucks.
@Aeroplan That’s disappointing, because the agent told me 30 days, and with one booking reference number I don’t understand why this would be so difficult? I’d like to have my case escalated.