@united I’m sitting on your flight and get this message. How am I supposed to be able to board another flight? Someone doesn’t come on the flight to even mention anything about the delay until 40+ min later. zero announcements- other than this text.
@united “I’m so embarrassed” says our captain, landed 25 min ago in SFO, can’t pull into gate until another plane is towed - been broken, waiting for hours, this is going to be awhile!! Ridiculous!!! Help!