beingakhanyisa

extraordinary woman in the making. *strictly personal views tweeted, liked or shared*

[beingakhanyisa @missmadasa]

@DefiantLs 4-7

[beingakhanyisa @missmadasa]

I also don’t understand why @TelkomZA has not equipped their customer facing staff with the basic tools to assist us customers. It can’t be that I’m asking for too much.

[beingakhanyisa @missmadasa]

At 09:35 this morning I called the @TelkomZA call centre to dispute the invoice I received yesterday. It didn’t reflect the monies paid on the 31/01 to 4/02. The agent confirmed receipt of the funds but she’s not allowed to send an invoice, statement or any written confirmation

[beingakhanyisa @missmadasa]

She suggested I go to the Telkom store which I refused. I’ve asked @TelkomZA for assistance 5 hours ago with my complaint and haven’t heard a word. Prior to the post I tried to DM them but found no option for requesting a statement or new invoice.

[beingakhanyisa @missmadasa]

@TelkomZA I would like to issue a complaint about your service, please advise where I can do this. The call centre apparently aren’t allowed to give me what I want, I refuse to go to the store, and your chat bot doesn’t give me an option. Looking forward to your response. Tx

[beingakhanyisa @missmadasa]

@TelkomZA, can you please send me the email address of the person I’m supposed to send the proof of payment to. The call centre agent says that the payment reflects and has sent me an sms with the relevant person’s email address on it but I’ve not received it.

[beingakhanyisa @missmadasa]

@TelkomZA , I’ve been trying to make a payment arrangement with you since May 21st, instead of doing what you said you’d do you keep sending your Nu Debt lawyers to harass me. Please advise how I can make a complaint, your call centre is giving me the run around?

[beingakhanyisa @missmadasa]

@TelkomZA How does a company as big as yours want me to write numbers down on a piece of paper but you expect a high court document just so I get the record call I made? I’ve asked the agent for an sms atleast and I got an sms telling me that the case has been resolved. Your service is bad

[beingakhanyisa @missmadasa]

@TelkomZA Please send me an sms or an email with the payment arrangement details. The agent you had call me says that no such document exists, how? I’ve once requested a recording of a call I made you required a high court document so how do are you not able to provide the document I need?

[beingakhanyisa @missmadasa]

@TelkomZA @TelkomZA , I’ve not heard from in more than 24 hours. Please advise on your formal complaint procedure

[beingakhanyisa @missmadasa]

@TelkomZA I’ve sent you both the case number and account number but how do I get past Karabo’s questions?

[beingakhanyisa @missmadasa]

@TelkomZA Ive been asking for a payment arrangement even prior the arrears but your team would tell me what I have to do and I meet my end of the request then I follow up to learn that the previous agent has done nothing about it. Please advise on your formal complaints process

[beingakhanyisa @missmadasa]

🤣🤣🤣 stomach hurts, tears flowing, lungs struggling for air.

[Radical Hope @Khuze_Elikhulu]

❤️

[beingakhanyisa @missmadasa]

Facts.

[beingakhanyisa @missmadasa]

@MashitishoA R28500 for a two year old?! 🤦🏾‍♀️I’m curious about the expenses that suffice this amount.

[beingakhanyisa @missmadasa]

@TheFigen_ 😂😂😂 Wow I feel seen.

[beingakhanyisa @missmadasa]

@LMabogoane @Anele Oh no, I really need a modern day Love Jones.

[beingakhanyisa @missmadasa]

@Milly_nassolo It’s very necessary and relaxing, I was bald for three years. I doubt I’ll do it again, but I do miss the massages the most. Leaves you fresh.

[beingakhanyisa @missmadasa]

@pmcafrica This was the best challenge ever.😂😂

[beingakhanyisa @missmadasa]

@muzy747 The sad part is that even if the car was sold I doubt there’d be enough to even settle half the balance. Interest rate competes with that of clothing store credit cards.