@RoyalCaribbean You have it already. I never thought it would be so hard to get back money for OVER paying. Everyone is thinking I didn't want to pay for the kids, when I just want to pay the booking rate. Chauncey S is supposedly handling my case, but won't get back to me.
@RoyalCaribbean How am I the one at fault when your own CS rep didn't put 3 of the 6 children for my wedding on my statement balance before the cruise? We ended up paying DOUBLE at the pier for them!! Your "escalated" department is terrible as well. #weddingfail
@RoyalCaribbean Well thank you for screwing up my wedding and having me crying right before the most important day of my life. Also, thank you for separating my sister's from their children because they had to board with me while their 3 year olds were left at the dock.
@RoyalCaribbean I got married on the Mariner of the Seas on Oct 11. When I boarded, part of my wedding party remained dockside because 3 kids under the age of 3 were never added. I want someone to listen to all my recent calls. We booked direct w/ RC to avoid issues. #weddingfail
@RoyalCaribbean it's been a little over a MONTH and I still have no resolutions to all the issues I had on your cruise. Nor do I have my WEDDING CERTIFICATE!! #royalfails#dontcruiseonroyal
@RoyalCaribbean I was hoping to have a stress free wedding on the Mariner this past weekend... but there were so many Royal mess ups. That I was crying from the stress before I ever made it on the ship for my Embarkment wedding! Check my sea pass pic! No Royal Celebrations here.