@DirectLine literally every time I ring you, you have to call me back later because your system/computer keeps crashing. My faith in direct line is decreasing 😐 have 4 policies with you and feel like I want to go with someone else.
I made a complaint, and the agent who dealt with that ALSO said we were listed as civil partners. When the renewal paperwork I have here clearly states common law.
Agent was trying to put blame on my ‘error’, when there is no error on the renewal.
@DirectLine received failed insurance payment letter dated 15th of June, on 5th July. Letter stated 14 days to pay yet that 14 days ended on 30th June. Just received cancelled insurance letter dated 30th June, on the 15th July. Really disappointed with lack of urgency on your end
Was denied renewal in partners name due to our renewal stating we were ‘civil partner’ when we aren’t. I didn’t have the paperwork at the time, so believed agent.
Just checked our renewal paperwork, it’s listed as common law partner, so the agent lied to me !?
Dammit, late again for @PortHour - but look we have tshirts, designed by @MissRieTattoo#porthour
-Children's £8.99 +p&p: https://t.co/XEXwShHRMk
-Women’s V-neck £12.99 +p&p: https://t.co/Zd0OekGPbK
-Unisex V-neck £12.99 +p&p: https://t.co/mKyospNlLA
@TicketmasterUK I’ve been waiting 14 days for a reply to my complaint that you’ve over charged me by £280. On the 5th May, your robot said it will update me in 4 working days, which it hasn’t. This is just ridiculous.
We're keeping our new Statue for Lady Rhondda logo under our hat for now (designed by Newport artist @MissRieTattoo), but we are very excited about officially revealing it to everyone next month....