@Soopapets hi! Just checking if these treats are still ok? It's the sweet potato. Packet is in date& vacuum sealed but when I opened it today the treats have white marks on them which look a bit odd. Can you confirm if this is normal or have they've gone bad? Thanks
@Soopapets hi! Just checking if these treats are still ok? It's the sweet potato. Packet is in date& vacuum sealed but when I opened it today the treats have white marks on them which look a bit odd. Can you confirm if this is normal or have they've gone bad? Thanks
@CPWTweets my phone is due an upgrade. When I was first called I explained nicely that I'm aware and I will sort. I was told my records would be updated (twice).Since then I must have been contacted 100 times from different numbers with daily calls. It's bordering on harassment
@CPWTweets Not in the last day which I have to say is unusual. I am getting multiple calls every day. Why so many calls?? And why haven't my notes been updated? Do you even do o2 contracts?
@PetsatHome Ok...if they don't can you help me? I think you're missing the point that I have been sold an out of date product that should not have been sold!
@PetsatHome visited your Merthyr Tydfil branch yesterday whilst on vacation. the staff took about 10 mins to find the yumove and yudigest. Now I'm home I see the yumove was out of date last month. Might be worth that store checking it's stock. I'm also down £21.
@PetsatHome I had emptied the tablets into an existing tub and then saw they were out of date so I threw them away. I have the packaging still. I salvaged a few of the tablets but they are covered in coffee grounds. Will a store still help me?
@HillsPetUKIE hi! Will your new active biome food (specifically z/d) have something on the packaging to say it's active biome? Just picked up a new bag of z/d and it looks same as old one. So want to check as I'm aware active biome has to be added gradually over a week.
@CobblerCare pretty disappointed! Asked for a blue dog tag but on collection got an all silver one with only half the info on it. The guy seemed so stressed I just paid but it's not even usable. £10.50 wasted. Will order one online, shame as I wanted to support the high street
@HillsPet hi! Could you please tell me the nutrient quantity per 1000kcal in your prescription diet z/d? I can only find it expressed on your website as % fed. Thanks!
@DunelmUK hi, order arrived today and two of the items are damaged. Can't arrange an exchange online without having to pay postage again? Can you please help?
@AudiUK hi. Am I supposed to service my car according to what the car says or what the dealer says? They are saying different things and it's very confusing
@officialHSTV hi. Slim cycle on your website says max weight 21.6 stone but the manual now we've ordered it is max 15.7 stone. This is a huge difference. Which is correct as it means we can't use it if the manual is right and your website is wrong. Pics attached