@GotBandz4Dayz@HardRockBet Yup! All this bullshit happened because we called them out after the Egbuka injury. They were pulling this shit long before they changed the ruling. You had to FIGHT with support reps to get paid based on their old rules
@httpp___@HardRockBet Send this to the agent. I was able to get mine resolved. I see some other people were able to as well. They need to abide by the house rules.
@httpp___@HardRockBet Section 19: Player Injury Insurance
“If injury occurs to player included in a parlay within the specified time the leg(s) involving that player will be removed from the parlay and the odds will be recalculated, and bet will progress with the updated odds.”
@zbarrows15@emazing_clayton@HardRockBet Finally got a solid support agent, shoutout to him he got it done. I wasn’t giving up lol it was about principle not the money
@emazing_clayton@zbarrows15@HardRockBet Two agents have now straight up left the chat. There was a TON of money riding on an Egbuka leg so they’re just ignoring policy. Unreal.