@ConvergeSupport Following up on my request for a refund/rebate for the prolonged service interruption from August 17 to September 5. Customers should not be charged for a period when no service was provided. Please confirm the corresponding adjustment and when reflected.
@ExperienceCNVRG Following up on my request for a refund/rebate for the prolonged service interruption from August 17 to September 5. Customers should not be charged for a period when no service was provided. Please confirm the corresponding adjustment and when reflected.
@ConvergeSupport Following up on my request for a refund or service rebate for the period August 17 to September 5, when no service was available. Please provide an update on the status of my request and confirm when the appropriate adjustment will be reflected in my account.
@convergesuppport Hi, technician came and nothing happened. He says he can’t find our cable and left. So what happens now? I sure hope this gets a rebate for the whole time we didn’t have service. And more importantly can service be restored as soon as possible?
IT'S THE MOST BEAUTIFUL TIME OF THE YEAR 🎄
Umpisa na ng pinakamahabang pagdiriwang ng pasko sa buong mundo.
Ngayong 'Ber' months na, anong 'sana' mo sa natitirang apat na buwan ng 2026?
Iparinig ang #BosesMo at abangan sa 24 Oras.
@convergesupport so finally after ten years the technical crew comes only to say it should be the administration or maintenance that should fix it. Ano ba talaga kuya
@ConvergeSupport technician has been telling us they will go here for several days now. Where are they? Suspense is killing us. Wonder when they will fix our connection. Almost two weeks now. Better give us rebates for this!
@convergesupport we are making progress? finally able to talk to a call center agent who was not very polite and was informed that the repair crew will be here today. I informed her that a tech person said they would go today but no one came and no answer to calls and texts.
@ConvergeSupport hello someone texted and we replied back and called but the person is not responding or picking up the call. So this is also going to be closed then?